urban studio photography reviews And complaints 2024



Urban studio photography is a popular photography studio located in Nairobi, Kenya that specializes in portraits, family photography, weddings, and other events. As one of the leading photography businesses in the city, they have developed a strong reputation over the years for their creative style and high quality images. However, before working with any studio it’s important to read reviews from past clients to get a sense of their experiences. In this article, we’ll be taking an in-depth look at Urban Studio Photography reviews from Facebook, Instagram, and Yelp to analyze what clients say about their services.

Facebook Reviews

Let’s start by looking at Urban Studio Photography’s Facebook page, which has over 12,000 likes. Scrolling through the most recent posts and photos, the vast majority of comments are positive. Many clients thank the photographers for capturing special moments and say how much they love the finished images. Some common themes in the 4-5 star reviews include:

  • Great attention to detail and ability to get candid, natural looking shots
  • Professional and friendly photographers who make clients feel at ease
  • High quality and beautifully edited photos delivered on time
  • Affordable pricing for the quality of work
  • Lovely studio space with good lighting for portrait sessions

There are only a handful of 3 star reviews, which tend to mention minor issues like a preference for a different editing style. No major complaints stood out. This is a good indicator that most clients who take the time to leave a review had a positive experience with Urban Studio’s services. The photography style and finished products seem to meet or exceed expectations for the majority.

Instagram Reviews

Urban Studio is also very active on Instagram, with over 1000 posts and 2213 followers on their main account. Scrolling through, you can get a good sense of their photography style and the types of shots they excel at through their curated portfolio. Clients also leave reviews and feedback directly on photo posts. Again, reactions here are overwhelmingly positive with comments praising things like:

  • Capturing precious family moments with care
  • Fun and flattering maternity/newborn shoots
  • Creative wedding photography with artistic editing
  • High resolution images that photograph beautifully
  • Knowledgeable photographers who guide clients through the process

Instagram provides a way for Urban Studio to display their visual storytelling abilities through interesting photos and build trust with their target audience. The engagement on posts like comments, shares and likes suggests they are satisfying client needs with their creative photography services.

Yelp Reviews

For an unbiased outside perspective, I also checked Urban Studio’s Yelp business profile which contained over 40 reviews. Their overall star rating on Yelp was a very good 4 out of 5 based on user feedback. Positive reviews focused on:

  • Great natural lighting in their spacious downtown studio
  • Friendly and easy to work with photographers
  • Beautifully presented final images within the quoted timeline
  • Attention to details like hair, makeup and styling for photos
  • Excellent customer service from initial booking to delivery

Only a handful of 3-star reviews stood out, primarily due to preferences around editing style that were easily resolved with communication. No major problems with service or quality were reported. The majority of Yelp clients would highly recommend Urban Studio based on their experiences.

Key Takeaways

In summary, a review of over 100 feedback entries across Facebook, Instagram and Yelp paints a very positive picture of Urban Studio Photography and their services. Major highlights that shine through include:

  • Professional and talented photographers capable of capturing special moments
  • Affordable rates for high resolution, beautifully edited final images
  • A friendly, easy to work with approach that makes clients feel comfortable
  • Attention to details and flexible photography styles to suit different needs
  • High quality, well lit studio space convenient to Nairobi city center
  • Fast turnaround delivering photos digitally and through an online gallery
  • Great communication and customer service through the entire process

While no business is perfect, it’s clear from real user reviews that Urban Studio strives to consistently delight clients. They have developed trusted expertise in portrait, events and family photography over the years. For anyone seeking a reputable photography studio in Nairobi, Urban Studio receives strong recommendations based on the experiences shared. Their dedicated team delivers lovely images and memorable photo experiences.

Closing Thoughts

In closing, taking the time to research reviews across multiple platforms provides a well-rounded look at what past clients say about their services. Despite the competitive Nairobi photography market, Urban Studio has established a stellar reputation judging by feedback. While photography style is subjective, technical quality and customer service seem to exceed expectations for most. They take pride in photographing meaningful life moments with care. If you’re looking for a photography studio for your next event or portraits, Urban Studio’s reviews suggest you can book with confidence based on their proven track record of satisfied clients. I hope this in-depth analysis of reviews has been helpful! Let me know if you have any other questions.

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