rei trail running shop legit Or scam? Reviews online

Is REI Trail Running Shop Legit?

In the world of outdoor gear, finding a reliable retailer is essential, especially when it comes to trail running shoes. REI, a well-known brand in the outdoor industry, offers a range of products for outdoor enthusiasts, including trail running shoes. But the question remains: is the REI trail running shop legit? Let’s delve into the details and uncover the truth.

A Wide Selection of Top Brands

One of the key indicators of a reputable retailer is the variety of products they offer. REI certainly checks this box with its extensive collection of trail running shoes from top brands. Whether you’re a fan of Salomon, Brooks, Hoka One One, or any other trusted trail running shoe manufacturer, REI has you covered. This wide selection provides customers with the freedom to choose a pair that suits their specific needs and preferences.

Expert Staff to Guide You

Selecting the right pair of trail running shoes can be a daunting task, especially with the multitude of options available. This is where REI’s expert staff comes into play. The knowledgeable team in their stores can provide valuable insights and recommendations to help you find the perfect fit. Their expertise ensures that you not only get a quality pair of shoes but also a product that aligns with your running style and terrain.

100% Satisfaction Guarantee

Confidence in the products they offer is a cornerstone of REI’s philosophy. They back up this commitment with a 100% satisfaction guarantee. This means that if you’re not completely satisfied with your purchase, you have the option to return it hassle-free. This guarantee is a testament to REI’s confidence in the quality of their products and their dedication to customer satisfaction.

Addressing Concerns: The REI Re/Supply Program

In some instances, concerns have been raised about REI’s Re/Supply program, which allows customers to trade in used outdoor gear for store credit. A Reddit post linked to a user’s dissatisfaction with the amount they received for their used boots. While this may raise concerns, it’s important to note that a single negative experience does not necessarily indicate a scam. Market value, condition assessment, and other factors can affect the trade-in process.

Pros and Cons of Buying from REI

As with any retailer, there are pros and cons to consider when buying trail running shoes from REI:


  • Wide Selection: REI offers a diverse range of trail running shoes from top brands, catering to different preferences.
  • Expert Guidance: Their knowledgeable staff can guide you in selecting the right pair based on your needs.
  • Satisfaction Guarantee: The 100% satisfaction guarantee ensures your peace of mind.
  • Convenience: Free shipping, returns, and curbside pickup options enhance your shopping experience.


  • Pricing: While REI provides quality products, their prices might be higher compared to other retailers.
  • Limited Store Selection: Not all REI stores may have an extensive selection of trail running shoes.
  • Re/Supply Program: The trade-in program’s value might not always meet your expectations.

Making an Informed Decision

In conclusion, the question of whether the REI trail running shop is legit can be confidently answered with a “yes.” REI has established itself as a reputable retailer in the outdoor industry, offering a diverse range of products and exceptional customer service. While the concerns about the Re/Supply program are worth acknowledging, they don’t overshadow the overall credibility of the brand.

Ultimately, the decision to purchase trail running shoes from REI rests on your individual preferences, budget, and priorities. With their wide selection, expert staff, and satisfaction guarantee, REI remains a solid choice for outdoor enthusiasts seeking quality trail running gear.


Certainly! REI, a trusted name in the outdoor gear industry, proves its legitimacy as a retailer of trail running shoes and related products. Known for its extensive selection of top-tier brands, the store caters to runners seeking reliable footwear. The knowledgeable staff enhances the shopping experience by offering expert advice, ensuring that customers find shoes that match their specific needs and preferences.

A notable aspect that underscores REI’s credibility is its 100% satisfaction guarantee. This policy speaks volumes about the brand’s confidence in the quality of its products. It gives customers the assurance that if they’re not completely satisfied with their purchase, they can return it without hassle. This commitment to customer satisfaction adds an extra layer of trust for those considering buying trail running shoes from REI.

Addressing concerns is an essential part of evaluating a retailer’s legitimacy. A Reddit post brought up questions regarding REI’s Re/Supply program, where used outdoor gear can be traded in for store credit. While one user expressed disappointment with the amount offered for their used boots, it’s important to remember that individual experiences can vary. Factors like the condition of the item and market value can influence the trade-in process. A single negative experience doesn’t necessarily indicate a scam.

To weigh the decision of purchasing trail running shoes from REI, it’s essential to consider both the pros and cons. On the positive side, REI’s vast range of shoes from reputable brands ensures that customers have ample choices. Their expert staff is available to provide guidance, helping customers make informed decisions. The 100% satisfaction guarantee, along with options like free shipping, returns, and curbside pickup, adds value to the shopping experience.

However, like any retailer, there are potential downsides. Pricing might be higher compared to other options, which could be a consideration for budget-conscious shoppers. Additionally, the availability of a diverse selection of trail running shoes might vary between different REI stores. The Re/Supply program, while offering convenience, might not always meet the expectations of customers looking to trade in used gear.

In the end, the legitimacy of the REI trail running shop is clear. With a robust selection of brands, expert guidance, and a customer-centric approach, REI stands as a reputable retailer in the outdoor industry. While concerns about specific programs can arise, they shouldn’t overshadow the overall credibility of the brand. As individuals weigh their options, it’s important to consider personal preferences, budget, and priorities when deciding whether to purchase trail running shoes from REI.

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