is legit or scam? reviews 2024

Navigating the World of Online Ticketing: Unveiling the Legitimacy of


In the realm of online ticketing, discerning the trustworthy from the dubious is paramount to ensuring a seamless and secure ticket purchasing experience. This comprehensive review delves into the depths of, an online ticketing company based in the UK. We scrutinize user reviews, trust scores, company background, security measures, and policies to provide you with a holistic perspective on the legitimacy of this online ticket provider.


Founded in 2006, positions itself as a veteran in the online ticketing domain, offering a spectrum of tickets for various events worldwide. From sports extravaganzas to concerts and theatrical performances, aims to provide a one-stop-shop for both event organizers and ticket buyers. The platform facilitates the sale of single tickets, season passes, and travel packages, catering to a diverse audience.

User Reviews and Trust Score Analysis

Trustpilot Reviews

  • Rating: 4.6/5 based on 130+ reviews
  • Positive Aspects: Commended for smooth ticket delivery and purchase processes
  • Concerns: A minority of reviews mention delays in customer service responses

SiteJabber Reviews

  • Rating: 1.3/5 from only 14 reviews
  • Concerns: Raised about inflated ticket prices and insufficient seat details

ScamAdviser Trust Score

  • Rating: 96%, labeled as “safe” with a low risk of being a scam

ScamDoc Trust Score

  • Rating: 96%, asserting the site is legitimate

While Trustpilot boasts overwhelmingly positive reviews, SiteJabber provides a more critical perspective. However, the high trust scores from ScamAdviser and ScamDoc collectively suggest that is a trusted platform, with occasional complaints rather than systemic issues.

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Validation Against Official Event Sites

To ascertain the authenticity of’s offerings, a meticulous comparison with official event pages was conducted:

  • NFL Games: Tickets on matched offerings on official team websites.
  • Concert Listings: Aligned seamlessly with artist tour date schedules.
  • Theater Shows: Consistent with playhouse production calendars.

This validation substantiates that does not conjure fake events; instead, it collaborates with official event rights holders, ensuring the legitimacy of the tickets they sell.

Company Background and Credentials

Delving into the roots of unravels a reassuring narrative:

  • Registered: At UK Companies House since 2006, exhibiting an active status.
  • Certifications: Holds a “Secured Encoding of Tickets” certification from the UK Theatre Ticketing Association.
  • Membership: A proud member of STAR (Society of Ticket Agents and Retailers), a respected nationwide trade body.
  • Affiliation: A subsidiary of Ticketmaster UK, a colossal player in the ticketing industry.

The extensive history, safety certifications, and association with Ticketmaster contribute significantly to’s credibility.

Website Security and Payment Protection

In the realm of online transactions, security is paramount, and takes it seriously:

  • SSL Encryption: Implemented on all pages for secure data transfer.
  • PCI DSS Compliance: Certified for proper payment handling.
  • Fraud Monitoring: Detects unauthorized purchases for enhanced security.
  • Secure Storage: Utilizes industry-standard protocols for safeguarding customer details.

These robust security measures align with industry standards, ensuring the protection of consumer data.

Delivery and Returns Policies

Transparent and buyer-friendly policies enhance consumer trust:

  • Delivery Methods: Tickets delivered via email within 48 hours or shipped promptly for physical tickets.
  • Flexibility: Options to print at home, download to mobile wallets, or transfer tickets.
  • Refund Rules: Clearly outlined for cancellations, event postponements, or reschedules.
  • Account Access: Secure 24/7 access to manage bookings from any device.’s commitment to transparent policies and seamless order fulfillment fosters confidence in their service.

Payment Options and Pricing

Ensuring convenience and fairness in transactions:

  • Payment Methods: Accepts major credit/debit cards, e-wallets like PayPal, Apple Pay, Google Pay, and supports international currencies.
  • Pricing: Generally aligns with the face value set by organizers, with reasonable service and delivery fees.

The diverse payment choices and transparent pricing contribute to a positive purchasing experience.

In Summary

After an exhaustive examination of, considering user reviews, trust scores, ticket validation, company profile, security measures, and policies, the verdict is clear. stands as a reputable online ticketing company, offering a reliable platform for both ticket buyers and sellers. The numerous years of experience coupled with safety certifications further validate it as a trustworthy choice for purchasing event tickets online.

In Conclusion

In conclusion, delving into the intricacies of has unraveled a narrative of legitimacy and trustworthiness. Founded in 2006, the platform has matured into a seasoned player in the online ticketing domain, boasting over 15 years of facilitating seamless ticket purchases for a myriad of events, from sports spectacles to concerts and theater performances. The company’s extensive history is not merely a testament to its endurance but is coupled with a robust set of credentials that fortify its credibility.

User reviews from platforms like Trustpilot provide a resounding vote of confidence, with a 4.6/5-star rating derived from 130+ reviews. While SiteJabber introduces a more critical perspective, the consistent high trust scores from ScamAdviser and ScamDoc mitigate concerns, positioning as a trusted platform with occasional, isolated complaints rather than systemic issues.

The validation against official event sites brings further reassurance, confirming that aligns seamlessly with the schedules and offerings of official event rights holders. This not only substantiates the authenticity of the tickets but underscores the platform’s commitment to providing genuine and valid entry passes for a diverse array of events.

Examining the company background sheds light on’s solid foundation. Being registered at UK Companies House since its inception, holding certifications such as the “Secured Encoding of Tickets” from the UK Theatre Ticketing Association, and being an active member of STAR contribute significantly to its credibility. Furthermore, the affiliation with Ticketmaster UK, a colossal entity in the ticketing industry, positions within a network of trusted players.

When it comes to online transactions, takes security seriously. The implementation of SSL encryption on all pages, PCI DSS compliance for proper payment handling, and vigilant fraud monitoring underscore the platform’s commitment to safeguarding user data. The secure storage of customer details aligns with industry standards, providing consumers with a robust layer of protection.

Transparent and buyer-friendly policies surrounding delivery and returns fortify consumer trust. The flexibility in delivery methods, from email delivery to physical shipping, coupled with secure 24/7 account access, ensures a user-friendly experience. Clear refund rules for cancellations or event rescheduling contribute to a transparent and trustworthy interaction between the platform and its users.

Diverse payment options, including major credit/debit cards and popular e-wallets, coupled with support for international currencies, enhance accessibility. The platform’s pricing model, generally aligning with face values set by event organizers, ensures fairness. The reasonable service and delivery fees add to a positive purchasing experience.

In summary, emerges as a reputable online ticketing company, delivering a trustworthy platform for both ticket buyers and sellers. As the complexities of online ticketing demand a discerning eye,‘s commitment to customer satisfaction, stringent security measures, transparent policies, and its alignment with industry standards positions it as a reliable avenue for securing tickets to a myriad of events. In a landscape where perfection is elusive,’s dedication to delivering a top-notch service affirms its status as a trusted companion for event enthusiasts navigating the vast world of online ticketing.

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