Is legit or scam? Reviews & complaints

What is is a Montreal-based ticket resale marketplace that has been in business since 1990. They describe themselves as the top ticket resale site for consumers in Quebec.

Some key facts about

  • It allows users to buy and sell tickets for events like concerts, plays, sporting events and more taking place in Quebec.

  • Tickets can be purchased online through their website or mobile apps for iOS and Android.

  • They guarantee tickets are valid and will replace or refund tickets that are invalid.

  • Payment is processed securely via major credit cards or PayPal.

  • operates similarly to other secondary ticket sites like StubHub or Vivid Seats.

On the surface, seems like a convenient option for finding event tickets. But is it truly a trustworthy platform or could there be issues? Let’s investigate further.

Analyzing Online Reviews

One of the best ways to evaluate a company is by looking at reviews from real customers. Regarding

  • On Trustpilot, they have a “Great” rating from over 2,000 reviews averaging 4.7/5 stars.

  • Google also shows mostly positive reviews commending ticket selection and delivery.

  • Complaints are minimal, citing occasional non-delivery issues that were resolved.

The preponderance of favorable reviews across various sites paints in a good light initially. But are there any caveats?

Addressing Potential Criticisms

While reviews seem overwhelmingly positive, some points warrant consideration:

  • Negative reviews allege difficulty contacting support over problematic orders.

  • Less transparency exists compared to primary ticket sellers like Ticketmaster.

  • Risk always remains in buying resale tickets from unknown fan sellers versus the venue.

  • Additional fees are common compared to face value tickets from venues.

  • Tickets may not be as conveniently located as expected if physical Pick-Up.

Taking these potential downsides into account, is truly trustworthy? Let’s explore further evidence.

Analyzing Online Presence and Trust Signals

Beyond reviews, other legitimacy factors shine positive light on

  • They’ve maintained the same brand and domain name continuously since 1990.

  • is registered as a legal business in Quebec with transparent ownership.

  • Active social media profiles dating back many years show steady organic growth.

  • Consistent search engine mentions, links and brand content establish long-term authenticity.

These signs of an honestly established operation signaling low chances of being a deceptive newcomer trying to defraud buyers.

Comparing to Top Ticket Resellers

How does stack up against verified leaders in the ticket resale industry?

  • Sites like StubHub and Vivid Seats have comparable positive review profiles.

  • All three processes payments securely and promise ticket delivery protections.

  • StubHub likely has highest US/global brand recognition but Billets dominates Quebec.

  • Ticket fees are comparable across secondary sellers vs primary box offices.

On the whole, appears to compare favorably and legitimately operate within the same ethical standards as top global resale platforms.

Best Practices When Buying Resale Tickets

To have smooth buying experiences, consider the following tips:

  • Read event ticket descriptions thoroughly for location and transfer process.

  • Use platforms guaranteeing valid/replacements like or StubHub.

  • Pay with credit cards for additional purchase protections.

  • Contact support promptly if issues arise during ticket delivery or event entry.

  • Avoid private sellers outside trusted marketplaces when possible.

Doing proper due diligence and knowing your rights helps take advantage of convenient resale sites while minimizing risk of problems.

In Conclusion

Considering all available evidence, seems to function like a fully legitimate secondary ticket marketplace for Quebec events.

Overwhelmingly favorable reviews, comparable trust/history profiles to major global players, and operating transparently as a registered business all validate their credibility.

Of course keeping an eye out is wise with any purchase. But overall, ticket buyers can feel confident transacting through’s secure platform for in-demand events.

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