hotel 1928 reviews and complaints by users 2024

 

A Brief History of Hotel 1928

Hotel 1928 is a historic luxury hotel located in Waco, Texas. The building originally opened its doors in 1928 as a hotel and mixed-use commercial space. It underwent many renovations over the decades to adapt to the changing times.

In 2016, the property was purchased by Chip and Joanna Gaines of Fixer Upper fame. They embarked on an extensive two-year renovation project to transform the aged building into a modern boutique hotel while maintaining its original architectural details and heritage.

Some key highlights of Hotel 1928’s restoration include renovating all 33 guest rooms, restoring original terrazzo floors and restoring historically accurate light fixtures, hardware and radiators. The restoration was a labor of love overseen by Chip and Joanna themselves.

In September 2022, Hotel 1928 had its grand re-opening after the multi-million dollar renovation. Since then, it has been hugely popular among visitors to Waco seeking a luxury historic hotel experience.

Reviews on Hotel 1928’s Restored Ambiance

Hotel 1928 strives to transport guests back to the roaring 1920s era through its restored details. Here’s what some reviews say:

Timeless Elegance: “The old world charm is alive in this property. From the Moorish arch entrance to crystal chandeliers – luxury meets history seamlessly.”

Grand yet Cozy: “Even though it’s located in a large historic building, each space feels intimate and special. Amazing balancing act between grand scales and warm comfort.”

<table>
<tr>
<th>Room Style</th>
<th>Emoji</th>
</tr>
<tr>
<td>Traditional yet modern fixtures and furnishings give nostalgic rooms a refreshed look.</td>
<td>👁️‍🗨️</td>
</tr>
<tr>
<td>Delicate floral patterns and antique light fixtures add lovely period details.</td>
<td>🌸</td>
</tr>
</table>

Attention to Detail: “You can see the passion and care that went into thoughtfully restoring every nook and cranny. From the ballroom to guest rooms – flawlessly brought back to life.”

As seen above, reviews overwhelmingly praise the Gaines’ commitment to authentic restoration retaining original architectural character within a refreshed, elegant setting. The historic property truly comes alive through meticulous renovation.

Guest Reviews on Hotel 1928’s Amenities

Aside from the restoration, reviews also highlight the hotel’s thoughtful amenities:

Delicious On-site Dining: “The restaurant and rooftop bar serve incredible American fare made from local, seasonal ingredients. Great place for relaxing drinks too.”

Spacious Well-appointed Rooms: “Luxurious king beds, Carrera marble bathrooms with soaking tubs and walk-in showers, living areas with Nespresso machines. Feels like a home away from home.”

Complimentary Breakfast & Evening Social: “Daily breakfast included fresh, homemade options. Evening wine and appetizers on certain days are a nice bonus.”

<table>
<tr>
<th>Amenity</th>
<th>Emoji</th>
</tr>
<tr>
<td>Oversized soaking tubs and rainfall shower heads for a spa-like experience.</td>
<td>💧</td>
</tr>
<tr>
<td>Courtyard with firepit and bistro seating for outdoor relaxing.</td>
<td>🥂</td>
</tr>
</table>

Reviews consistently praise Hotel 1928’s luxurious room amenities and on-site dining options. Complimentary benefits like breakfast and evening socials add wonderful value. The restored property delivers both historic charm and modern comfort seamlessly.

Reviews Comparing Hotel 1928 to Other Waco Hotels

How does Hotel 1928 compare to other accommodation options in Waco? Here’s what reviews have shared:

Above Competitors: “As the newest and most expansive hotel, it clearly sets the standard above others in town. The restoration is artful while service is white-glove.”

Worth the Higher Price: “You pay a premium here versus chain hotels but it’s worth every penny for the incredible experience. Customer service can’t be beaten either.”

Ideal for Special Occasions: “The grandeur makes it perfect for events and celebrations requiring an extraordinary backdrop. Rooftop views alone are worth it for destination weddings.”

<table>
<tr>

<th>Alternative Hotels</th>
<th>Emoji</th>
</tr>
<tr>
<td>TownPlace Suites and Fairfield Inn for budget/practical options</td>
<td>💸</td>
</tr>
<tr>
<td>Avalon Hotel and Elise Hotel for other historic properties</td>
<td>🏰</td>
</tr>
</table>

Reviews show Hotel 1928 clearly outclasses other Waco hotels through the quality of its thoughtful restoration and exceptional service. It is preferred for luxury travel and special occasions demanding a truly grand setting. Competitors are recommended only if budget or practical needs are top priority.

Reviews Discussing Rates at Hotel 1928

How do Hotel 1928’s rates compare to its level of luxury? Reviews offer the following:

Worth the Rate: “The prices are steep but in line with 5-star properties elsewhere. For the uniqueness of architectural restoration alone, consider it a bargain!”

Best Value during Weeknights: “Rack rates start around $400 but there are usually weekday discounts bringing rooms down to $300-350 range which is reasonable.”

Book Rooms Far in Advance: “Suites easily run $500-800 depending on size and view. But snagging a king room for $350-400 requires planning 3-6 months ahead for weekends.”

<table>
<tr>
<th>Room Type</th>
<th>Average Nightly Rate</th>
</tr>
<tr>
<td>Queen Room</td>
<td>$350-400</td>
</tr>
<tr>
<td>King Room</td>
<td>$375-425</td>
</tr>
<tr>
<td>Junior Suite</td>
<td>$450-500</td>
</tr>
</table>

Overall, reviews agree Hotel 1928’s rates match the level of bespoke luxury and service provided. Rack rates are justified and weekday/advance booking discounts make a stay more reasonable for average budgets too. Value seekers need patience or flexible dates.

Reviews on the Staff & Hospitality at Hotel 1928

Welcoming, attentive staff are hugely important for a great hotel stay. Here’s the feedback:

Above and Beyond Service: “From check-in amenities like welcome cards and wine to restaurant recommendations – staff go out of their way to make each guest feel special.”

Knowledgeable Concierge: “Our concierge Elizabeth was extremely helpful in planning tours and reservations. She knows Waco inside out and gave great local tips.”

Consistently Fantastic: “Having stayed here twice, I can confidently say every employee we encountered was polite, professional and enthusiastic about their jobs. Excellent hospitality all around.”

Reviews consistently praise Hotel 1928’s commitment to hospitality. Its knowledgeable, friendly staff aim to anticipate guests’ needs and introduce them to Waco in a personalized way. These human touches further elevate the guest experience.

<table>
<tr>
<th>Staff Member</th>
<th>Emoji</th>
</tr>
<tr>
<td>Attentive housekeeping ensuring daily room refresh</td>
<td>🧹</td>
</tr>
<tr>
<td>Bubbly breakfast servers starting guests’ days with smiles</td>
<td>☕</td>
</tr>
</table>

Guest Reviews on Activities & Events at Hotel 1928

Hotel 1928 aims to offer guests things to do beyond their rooms. Reviews mention:

Cooking Classes: “The hands-on classes taught by the chef are very popular, like make-your-own pizzas or southern specialties.”

Historic Tours: “Free walking tours of downtown are led by knowledgeable staff highlighting architecture and local history.”

Live Music: “Friday jazz nights on the rooftop and occasional live band performances in the ballroom are a treat.”

Specialty Events: “Things like restaurant weeks showcasing local cuisine, murder mystery dinners, seasonal activities keep it exciting.”

Reviews show Hotel 1928 delivers unique experiences merging Waco’s culture and hospitality seamlessly. On-site activities add wonderful value exploring local flavors beyond the basic accommodation.

Overall Reviews and Ratings of Hotel 1928

With consistently positive reviews across online platforms, here are Hotel 1928’s overall ratings:

TripAdvisor – 4.5/5 (84 reviews): “A gem in Waco that beautifully blends historic character with modern comforts. Relaxing stay overall,