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FedEx is a major package delivery service used by millions worldwide. Unfortunately, scammers have also targeted FedEx customers through fraudulent text messages and emails. In this review, I will examine how the FedEx text scam works, warning signs to watch out for, and tips to protect yourself from falling victim.
How the Scam Operates
The scam preys on people expecting deliveries or returns. Scammers send texts impersonating FedEx that claim issues like:
– A problem occurred requiring payment or personal information to resolve.
– Recipient failed to meet the driver so a reschedule or further action is needed.
– The package must pass an ID verification to complete delivery.
The text includes a link to a fake website that steals credentials if entered. Victims are tricked into thinking it’s legitimate FedEx correspondence.
There are some red flags that indicate a potential FedEx text scam:
– Texts or emails sent outside normal shipping notifications.
– Poor spelling, grammar, or unusual formatting in messages.
– Asking for financial details like credit cards or bank login credentials.
– Sense of urgency demanding quick response or bad consequences.
– Phone numbers don’t match official FedEx contact information.
Staying alert to these signs can help people avoid being scammed.
How Scammers Operate
The scam artists typically use many tactics:
– Spoof caller IDs to mask their real number as a FedEx one.
– Gain access to phone lists then randomly target numbers.
– Messages link to professionally designed phishing sites.
– Personal data and money are stolen once entered on fake pages.
– Funds quickly laundered overseas before accounts frozen.
It’s a well-oiled operation, but awareness can defeat their efforts.
What FedEx Will Never Do
To be certain a contact isn’t a scam, it’s important to know FedEx’s practices:
– They don’t text customers unsolicited outside scheduled deliveries.
– Drivers never ask for payment or info while making a drop-off.
– If issues arise, FedEx resolves directly by phone, not text links.
– Legitimate tracking can always be done on FedEx.com, not links.
– The company never asks for personal details over unsecured channels.
Following these guidelines can avoid getting tricked by an imposter.
How to Report a Scam
For anyone who receives a potential scam, the proper steps are:
– Do not follow links, click attachments, or provide any information.
– Take screenshots of messages, links, and any relevant details available.
– Report the details to FedEx Fraud (firstname.lastname@example.org or 800-GoFedEx) including the phone number used if possible.
– Consider reporting to the FCC and FTC online forms as well for investigation.
Authorities can work to identify the scammers and help prevent future targets.
Avoiding Scams Going Forward
To stay protected from text and email scams in general:
– Be wary of unsolicited messages from companies seeking urgent actions.
– Never authenticate links and confirm sender before interacting.
– Check brands’ official websites or apps for any legitimate updates instead.
– Enable phone carrier spam filters and use call screening features if available.
– Consider signing up for delivery notifications from trusted shippers only.
– Educate elderly family and friends who may be more easily fooled.
Being vigilant is the best prevention against losing money or private details.
Delivery text scams abusing FedEx’s good name are sadly all too common. But with awareness of how they operate, various red flags to watch for, and knowing the shipping company’s actual policies, consumers can identify imposter attempts and take appropriate action. Report all suspected scam messages so authorities can clamp down on these criminal rings preying on people. Together through education, vigilance and reporting, their success can be greatly diminished over time.