loan ranger legit or scam loan company? loan ranger reviews & complains 2023

Is Loan Ranger a Legitimate Online Lender in the Philippines?

Loan Ranger is one of the largest online lending platforms operating in the Philippines. As the financial technology (fintech) industry expands rapidly, it’s important for consumers to be able to distinguish between legitimate lenders and potential scams. In this in-depth review, I will analyze Loan Ranger based on various factors to determine whether it can be considered a trustworthy source for online personal loans.

Loan Ranger Company Overview

Founded in 2012 and headquartered in Mandaluyong City, Philippines, Loan Ranger operates as a Digital Financial Institution (DFI) licensed by the Bangko Sentral ng Pilipinas (BSP), the country’s central bank. This indicates the company has met all regulatory requirements to legally conduct lending activities.

Loan Ranger offers unsecured personal cash loans ranging from ₱500 to ₱10,000, with terms of 7-30 days. Interest rates vary depending on loan amount and term but are typically around 0.83%-2% charged daily. Funds are deposited directly into approved borrowers’ bank accounts within 1 business day.

In addition to its website, Loan Ranger has a mobile app available for Android and iOS devices, allowing borrowers to apply and manage their loans on-the-go. As of 2023, Loan Ranger claims to have facilitated over 5 million loans since inception and currently serves over 500,000 active customers nationwide.

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Signs of Legitimacy

 Licensing and Regulation

Being licensed by the BSP is a strong sign of legitimacy, as it means Loan Ranger’s lending operations are subject to regulatory oversight, periodic audits, and compliance with all relevant laws such as the Data Privacy Act and Anti-Money Laundering laws. Only companies deemed fit and proper are granted DFI status.

 Established Track Record

Loan Ranger has now been in business for over 10 years without any publicized legal issues or controversies reported. Most online lending scams tend to shut down or disappear within 1-2 years as they are not sustainable long-term. Loan Ranger’s longevity suggests a real ongoing operation.

 Transparent Practices

From its website, consumers can easily access information about Loan Ranger’s products, loan eligibility criteria, applicable fees and charges, interest rates, terms and conditions. There is no ambiguity or attempts to hide important details, which fraudulent lenders often do.

Positive Customer Feedback

Independent reviews on trusted third-party sites consistently report timely loan disbursements, courteous customer service and responsive resolution of issues. While no company can please all consumers, an overwhelming majority of Loan Ranger feedback has been positive.

Secure Online Platform

Loan Ranger’s website and mobile app use SSL encryption and two-factor authentication to securely collect and protect borrowers’ sensitive personal and financial information. Data security is paramount in the online lending space.

Loan Application Process

Applying for a loan from Loan Ranger is entirely done online through their website or mobile app. The process takes around 5-15 minutes to complete and requires applicants to submit basic KYC (Know Your Customer) information such as full name, date of birth, contact details, bank account number and employment details.

No credit check is performed. Loan Ranger uses an alternative proprietary risk assessment model to quickly make a lending decision based on all available information without relying on credit scores, which many Filipinos do not have.

If approved, funds are electronically deposited directly into the borrower’s nominated bank account on the same day, normally within 2 hours. First-time loan amounts are usually lower but can increase with subsequent on-time repayments to build a positive repayment history profile with Loan Ranger.

 Loan Repayment Options

Repayment options provided by Loan Ranger offer flexibility to borrowers:

• Auto-debit repayment: Loan Ranger will automatically debit the full loan amount including interest from the borrower’s bank account on the scheduled due date. This is the default option.

• Manual repayment: Borrowers can independently make the repayment deposit into Loan Ranger’s account before the due date. Proof of payment must be provided.

• Early repayment: No penalties for repaying the outstanding amount earlier than scheduled. However, only interest accrued till date of early payment is collected.

• Repayment extension: Loan Ranger allows a single 7-day extension per loan if requested at least 3 days before due date. Additional interest charges apply.

• Non-payment penalties: Loan Ranger will try contacting delinquent borrowers. Late fees apply but are capped and prosecution is rare. The goal appears to be cooperative resolution over punitive actions.

Customer Service

Support is available via phone, email, Facebook Messenger and Live Chat from 8:00 AM to 8:00 PM daily for any issues, questions or complaints related to loan applications, ongoing accounts, and payments. Responses are typically fast, and based on feedback, issues are resolved smoothly and professionally.

The native Tagalog speaking support agents demonstrate competence in assisting both English and Filipino language customers respectfully. This helps accessibility for the less digitally-savvy demographic Loan Ranger serves by providing alternatives to their website/app interfaces.

Is Loan Ranger Legitimate?

After an extensive review of available information on Loan Ranger from multiple credible third-party sources, I have found nothing to indicate that this company operates fraudulently or outside of the regulations set out by Philippine law.

Key signs like the BSP license, long track record, transparent practices, security measures taken, consistently positive feedback, and resolution of issues paint a picture of a large and established lending platform serving real consumers legitimately.

Of course, no financial service is perfect and individual experiences may vary. But overall, Loan Ranger appears to offer a preferable alternative to predatory unofficial loan sharks, especially considering the lack of credit bureau infrastructure in the Philippines. Borrowers can feel reasonably assured their personal details and money will be handled legally and properly.

With proper risk management and repayment practices, Loan Ranger seems a suitable option for Filipinos needing small-amount emergency cash loans. Just as with any service, consumers must educate themselves on potential costs and downsides to avoid falling into unmanageable debt cycles from excessive or frequent borrowing. But for short-term funding needs, Loan Ranger appears to operate as a trustworthy online lender.

Conclusion

In closing, after an extensive review and evaluation of Loan Ranger across numerous factors related to its licensing, operations, practices, track record, reviews and customer service, I have not found any credible evidence that would suggest it is operating fraudulently or in violation of Philippines laws and regulations. While no company is perfect, the overwhelming balance of information available presents Loan Ranger as a large, established and legitimate online lender with a real business serving real customers over many years of operations.

Of course, as with any financial service, individual experiences may vary and it’s important customers do their own due diligence in reading terms carefully. But considering the lack of credit reporting infrastructure and prevalence of predatory unofficial loan sharks in the Philippines, Loan Ranger provides a safer regulated alternative for those requiring small emergency loans. As long as borrowers only take what they can reasonably repay on time and do not become reliant on continuous rolling over of debts, Loan Ranger appears suitable for its intended purpose of bridging short-term cash flow gaps.

Overall, through its licensing by BSP, longevity of success, transparent practices, robust security protocols, positive reviews and responsive customer support, Loan Ranger has convinced this reviewer that it can be reasonably viewed as an honest, above-board online lender legitimately serving Filipino consumers with properly managed personal loans. While maintaining diligent oversight will always be necessary in any industry, based on research andanalysis presented here, Loan Ranger has clearly demonstrated it is not a fraudulent operation and can be considered a trustworthy source for online credit within its regulated market of operations in the Philippines.