USPassportandVisa.org has been identified in consumer complaints as a problematic website that appears to offer official US passport and visa services but is not an official US government portal. Here is the complete investigation into USPassportandVisa.org.
Is USPassportandVisa.org an Official US Government Website?
No. The only official US government passport website is travel.state.gov — operated by the US Department of State. The official US visa application portal for non-immigrant visas is ceac.state.gov. Any website operating at a different domain and presenting itself as an official US passport or visa service is a third-party intermediary, not a government portal.
Government websites in the United States use .gov domains that are restricted to verified government entities. A .org domain — even one using “US” in its name — is not a government website.
What USPassportandVisa.org Does
Sites like USPassportandVisa.org typically operate as fee-charging intermediaries that:
- Collect application information and fees from users seeking passport or visa services
- Either forward that information to the real government process (charging a service fee for doing so) or — in the most problematic cases — simply collect payment for services they do not deliver
- Use official-sounding names and government-adjacent design to create the impression of an official portal
How to Apply for a US Passport Legitimately
US passport applications must be submitted through official channels:
- New passports: apply in person at a US Passport Acceptance Facility (many post offices, libraries, and courts serve as acceptance facilities). Find locations at iafdb.travel.state.gov
- Passport renewals: eligible for mail renewal at travel.state.gov
- Expedited services: the State Department’s own expedite programme is the official fast-track option
- There is no legitimate “shortcut” through a private website for US passport applications
What to Do If You Used USPassportandVisa.org
- If you paid a fee: contact your card issuer immediately to dispute the charge if services were not delivered as described
- If you submitted personal information: monitor your credit report for identity theft indicators and consider placing a fraud alert
- Report the site to the FTC at reportfraud.ftc.gov
Our Verdict
USPassportandVisa.org is not an official US government website. For all US passport and visa needs, use only travel.state.gov. Any fees paid to third-party websites for passport applications are unnecessary at best and fraudulent at worst.
