Turnwait.com reviews: is it legit or scam?


Beware of Turnwait.com: A Suspicious and Scam Website

Are you considering shopping from Turnwait.com? Think again! In this article, we will explore the various reasons why you should avoid this website and the potential risks associated with it.

Owned By A Not So Good Company

Turnwait.com is owned and operated by Novva Limited, a company with a terrible online reputation. It has been linked to many untrustworthy online stores known for engaging in bait-and-switch scams. Customers often receive a completely different and cheaper item than what they paid for. These unethical practices raise serious concerns about the legitimacy of Turnwait.com.

Shipping & Delivery Takes Weeks

One of the common misconceptions is that any store claiming to be located in the UK is legitimate. However, this is not always the case. Companies can easily register at the UK Companies House by providing minimal information. This means that the registration process alone does not guarantee the trustworthiness of a store. In the case of Turnwait.com, customers have reported significant delays in shipping and delivery, with some waiting for weeks or even months to receive their orders. Such delays can be frustrating and indicate a lack of professionalism and commitment to customer satisfaction.

Recent Website Creation

When assessing the credibility of an online store, it is important to consider the age of the website. Turnwait.com was created very recently in June 2023 and is set to expire in June 2024. This short lifespan raises suspicions about the intentions behind the website’s creation. Legitimate online stores often have a longer history, building a reputation and establishing trust with their customers over time. The short duration of Turnwait.com’s existence suggests that it might be a fly-by-night operation designed to deceive unsuspecting shoppers.

Lack of Customer Support

One of the key indicators of a legitimate online store is the availability of reliable customer support. Unfortunately, Turnwait.com lacks functional customer support channels. The provided email address, customerservices@turnwait.com, does not work, and there is no phone number available to contact the customer service team. Customers have reported difficulties in reaching out to the store for assistance or inquiries. The absence of responsive and accessible customer support raises serious doubts about the store’s commitment to resolving customer issues and providing a satisfactory shopping experience.

No Social Media Presence

In today’s digital age, a strong presence on social media platforms is an essential aspect of any legitimate online business. However, Turnwait.com is conspicuously absent from any social media platform. Genuine online stores actively engage with their customers, promote their products, and address concerns through social media channels. The absence of Turnwait.com from popular platforms raises concerns about the store’s transparency and authenticity. It is unusual for a legitimate business not to utilize the benefits of social media marketing and communication.

Unrealistic Discounts & Sales Offers

Turnwait.com offers items at prices that seem too good to be true. The discount margins are often unrealistically large, even during sales. While attractive discounts can be enticing, it is crucial to exercise caution when the discounts appear excessively high. Fraudulent stores frequently employ such tactics to lure unsuspecting customers into making impulsive purchases. These deceptive discounts often lead to disappointment when customers receive substandard products or no products at all. It is important to remember the adage, “If it sounds too good to be true, it probably is.”

Shady Refund Policy

A reliable and customer-oriented online store typically offers a fair and transparent refund policy. However, Turnwait.com’s refund policy raises red flags. While the store claims to offer a 30-day refund policy, customers are required to bear the cost of return shipping, which can be exorbitant. This policy places an unfair burden on customers and discourages them from seeking refunds for unsatisfactory purchases. Legitimate stores usually cover return shipping costs in cases of product defects or discrepancies. The restrictive refund policy of Turnwait.com indicates a lack of commitment to customer satisfaction.

What Happens When You Shop From Turnwait

Operating in a typical scam fashion, Turnwait.com follows a pattern that deceives customers. After debiting the payment for the purchase, the store sends a confirmation email with tracking details. However, customers often do not receive the ordered items. In some cases, a fake tracking number is provided, leading to false reassurances. This common scam tactic leaves customers without their purchases and with little to no recourse for obtaining a refund or resolution.

Alternatively, customers might receive inferior products through a practice known as bait and switch. Instead of receiving the item they paid for, they may receive a significantly cheaper and unrelated item. For example, someone ordering a bean bag might end up receiving a pair of socks. This deceptive practice further highlights the fraudulent nature of Turnwait.com.

Moreover, there is a risk of credit card hacking when dealing with such suspicious websites. In some instances, customers have reported unauthorized charges or overcharging on their credit cards after shopping from Turnwait.com. These unauthorized debit alerts can cause financial distress and compromise personal information.

Is Turnwait.com a Scam?

Based on the evidence and factors discussed above, it is clear that Turnwait.com is a suspicious website that should be avoided. The combination of a fake business address, outrageous discounts, recently registered website, lack of social media presence, and unsatisfactory customer support strongly suggests that Turnwait.com is not a legitimate or trustworthy online store.

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Therefore, it is safe to conclude that Turnwait.com is indeed a scam. This store does not deliver quality products to customers as promised, refuses to provide refunds easily, and poses a risk of credit card fraud. It is crucial to remain vigilant and cautious while shopping online to protect yourself from falling victim to such scams.

What To Do If You’ve Already Shopped From Turnwait.com

If you have already made a purchase from Turnwait.com and now suspect it to be a scam, here are some steps you should take:

  1. Contact your bank or financial institution immediately to cancel the transaction. If you act quickly, you may be able to initiate a chargeback and recover your funds. If the transaction has already been completed, file a dispute claim with your bank to seek a resolution.
  2. Update your passwords for all your online accounts, especially if you have used the same password for Turnwait.com on other websites or applications. By doing so, you can enhance the security of your accounts and minimize the risk of unauthorized access.
  3. Be cautious of any emails claiming to be from Turnwait.com. Do not click on any suspicious links within these emails, as they may lead to phishing attempts or malware installation. Clicking on such links can compromise the security of your device and personal information. Exercise caution and verify the authenticity of any emails before taking any action.


To protect yourself from online shopping scams in 2023 and beyond, it is essential to adopt a proactive approach and follow certain precautions. The Federal Trade Commission (FTC) reports that online shopping fraud is one of the most commonly reported fraud categories. To stay safe, consider the following steps:

  1. Check the domain age of the website. Visit who.is to find out how old the website is. Established and reputable websites tend to have a longer domain age.
  2. Perform a website security check. Look for SSL encryption on the website (https://) and ensure there is a padlock symbol indicating a secure connection. This helps protect your sensitive information during online transactions.
  3. Verify the physical location of the website. Check if the store provides a legitimate return address. Copy the address and paste it into your browser’s map service to see if it corresponds to a real warehouse address rather than a residential one.
  4. Read customer reviews. Look for genuine customer reviews and feedback about the website or store you are considering. If there are no reviews available, it is advisable to exercise caution and wait until more information is available. Alternatively, you can seek assistance from reliable sources to verify the legitimacy of the store.
  5. Check for an active social media presence. Legitimate online stores often maintain active social media profiles to engage with customers, address concerns, and showcase their products. Verify if the social media buttons on the website actually lead to the store’s official social media pages.
  6. Review the returns and refund policy before making a purchase. Ensure that the policy is reasonable and customer-friendly. If the policy is unclear, non-existent, or unfavorable to customers, it is advisable to refrain from shopping from that store.
  7. Use secure methods of payment that offer buyer protection. Payment portals like PayPal provide additional security and facilitate the resolution of disputes. However, it is important to note that even when using PayPal, there may be limitations and vulnerabilities. Exercise caution and research the specific protections offered by the payment method you choose.
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By following these steps and remaining vigilant, you can reduce the risks associated with online shopping and protect yourself from falling victim to scams like Turnwait.com. Stay informed, be skeptical of suspicious websites, and prioritize your online security.

Remember, if an offer seems too good to be true, it probably is. Trust your instincts and make informed decisions to ensure a safe and satisfactory online shopping experience.


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