Rebag reviews || Is Rebag legit? All about it!



Rebag is a luxury online retailer that allows customers to buy and sell pre-owned designer handbags. The company was founded in 2014 and has quickly become a popular option for those seeking high-end bags without the high-end price tag. In this article, we will explore Rebag’s background, business model, product offerings, customer experience, and overall reputation in the industry.


Rebag was founded by Charles Gorra, a former consultant at McKinsey & Company, who noticed a gap in the market for luxury handbags. Gorra saw an opportunity to create a platform that would allow customers to buy and sell pre-owned designer bags with ease. Since its launch in 2014, Rebag has received multiple rounds of funding from notable investors, including General Catalyst and Novator Partners.

Business Model:

Rebag’s business model is straightforward. They purchase pre-owned designer bags from customers at a competitive price, and then sell them on their website and in their physical stores. They also offer a buy-back program, where customers can sell their bags back to Rebag at any time within six months of purchase for up to 70% of the original purchase price.

Product Offerings:

Rebag specializes in luxury designer handbags from top brands such as Chanel, Louis Vuitton, Gucci, and Hermes. They offer a wide range of styles, from classic to trendy, and have a comprehensive authentication process to ensure the authenticity of every bag they sell.

Customer Experience:

Rebag offers a seamless customer experience both online and in their physical stores. Their website is easy to navigate, with detailed product descriptions and high-quality images. They also offer a virtual try-on feature, where customers can see how a bag looks on them before purchasing. In addition, their physical stores provide a personalized shopping experience with knowledgeable staff and complimentary champagne.

Overall Reputation: Rebag has received positive reviews from customers and industry professionals alike. They have been praised for their transparent pricing, comprehensive authentication process, and excellent customer service. They have also been recognized for their commitment to sustainability, with initiatives such as their Rebag Infinity program, which allows customers to swap their bags for credit towards a new purchase.

Rebag reviews

Rebag, the luxury handbag marketplace, has received a wide range of reviews from customers and industry experts. Here are some general reviews of Rebag:

Positive Reviews:

  • Many customers appreciate the high level of customer service provided by Rebag. They note that Rebag representatives are knowledgeable about the products and quick to respond to inquiries or concerns.
  • Customers also appreciate the authenticity guarantee provided by Rebag. Many note that they feel confident buying a pre-owned luxury handbag from Rebag because of the company’s rigorous authentication process.
  • Some customers appreciate the ability to trade in their old handbags for credit toward new purchases on the site. They note that this program makes it easy and affordable to update their handbag collection.
  • Rebag is also praised for its fast shipping and easy returns process. Many customers note that they received their handbags quickly and were able to return them easily if they were not satisfied with their purchase.

Rebag Negative Reviews:

  • Some customers have complained about the prices of the handbags on Rebag, noting that they are higher than other online marketplaces or secondhand stores. However, others argue that the prices reflect the high level of quality and authenticity provided by Rebag.
  • There have been some complaints about the condition of the handbags received from Rebag. While the company does provide detailed information about the condition of each handbag, some customers have noted that the bags they received were not in the condition they expected.
  • A few customers have complained about the authentication process, arguing that Rebag rejected bags that they believe to be authentic. However, this seems to be a rare occurrence, and most customers report that the authentication process is thorough and reliable.

Overall, Rebag has received positive reviews from customers and industry experts alike. The company’s commitment to authenticity and customer service has helped it stand out in the crowded luxury handbag marketplace.

Who is the founder

Rebag was founded by Charles Gorra, who currently serves as the company’s CEO. Charles Gorra is a French entrepreneur who founded the company in 2014 after he noticed a gap in the market for a luxury resale platform that specializes in handbags.

Prior to starting Rebag, Gorra worked in investment banking and private equity in Europe and the United States. He also holds an MBA from Harvard Business School and a Master’s degree in Corporate Finance from EDHEC Business School.

Since its inception, Rebag has grown to become a leading luxury resale platform with multiple retail stores across the United States. Gorra and his team have been recognized for their innovation and contributions to the fashion industry, including being named on Forbes’ 30 Under 30 in Retail and E-commerce list in 2018.

Is it legit?

Yes, Rebag is a legitimate company. It is a trusted luxury resale company that specializes in buying and selling authentic, pre-owned designer handbags and accessories. The company has been operating since 2014 and has since then built a strong reputation for authenticity, quality, and excellent customer service.

Rebag has been featured in top media outlets such as Forbes, Vogue, and Business Insider, which adds to its credibility. Additionally, the company has a team of in-house experts who thoroughly inspect and authenticate each item before accepting it for resale. They also offer a 1-year warranty on all items purchased from their website, which is a testament to their confidence in their authentication process.

Furthermore, Rebag has a clear and transparent pricing policy, with no hidden fees or commissions. The prices of the items listed on their website are upfront and fair, and they even offer instant quotes for customers who want to sell their designer handbags.

Overall, Rebag is a legitimate and trustworthy company that offers a unique and sustainable approach to luxury shopping.


Rebag has quickly become a leading player in the luxury handbag market, offering a convenient and sustainable way for customers to buy and sell pre-owned designer bags. With their transparent pricing, comprehensive authentication process, and excellent customer service, Rebag has established a strong reputation in the industry. Whether you’re a seasoned collector or a first-time buyer, Rebag is a great option for luxury handbags at a fraction of the retail price.



Rebag is a luxury handbag resale platform that was founded in 2014 with the aim of providing customers with access to high-quality pre-owned designer handbags at an affordable price. The company has since grown to become a leader in the luxury resale industry, with a wide selection of designer bags and accessories, a proprietary authentication process, and a unique trade-in program.

One of the key selling points of Rebag is their selection of designer handbags. The company has a wide range of luxury bags from top brands such as Chanel, Hermes, and Louis Vuitton, as well as a variety of other luxury accessories. Their selection is constantly changing, with new bags being added regularly, so customers can always find something new and exciting to add to their collection.

Another important aspect of Rebag is their authentication process. To ensure that every bag they sell is 100% authentic, Rebag has developed a proprietary system for evaluating and authenticating handbags. They have a database of over 40,000 bags and use advanced technology and trained experts to verify each bag’s authenticity. This gives buyers peace of mind when purchasing a pre-owned designer bag, knowing that they are getting a genuine product.

In addition to selling pre-owned bags, Rebag offers a unique trade-in program called Rebag Infinity. With this program, customers can purchase a handbag and then trade it in for a credit towards a new bag within six months. This program has been well-received by customers who appreciate the flexibility it provides. It also encourages sustainability and promotes the circular economy by giving pre-owned bags a new life.

Rebag is also known for their competitive pricing. By selling pre-owned bags, they are able to offer luxury handbags at a lower cost than traditional retail stores. This has made luxury handbags more accessible to a wider range of customers, which has contributed to the company’s success.

Another aspect of Rebag that sets them apart from other luxury resale platforms is their commitment to customer service. The company has a team of experts who are available to answer any questions customers may have, as well as assist with the buying and selling process. They also offer free shipping and returns, making it easy for customers to try out a bag and return it if it’s not the right fit.

In terms of online reviews, Rebag has received overwhelmingly positive feedback from customers. Many customers have praised the quality of the bags, the authenticity verification process, and the customer service. The company has also received recognition from top publications, such as Vogue and Forbes, which has helped to further establish their reputation in the industry.


In conclusion, Rebag is a reputable luxury handbag resale platform that offers a wide selection of designer bags and accessories at a competitive price. Their proprietary authentication process and unique trade-in program set them apart from other luxury resale platforms, and their commitment to customer service has earned them high praise from customers. If you are in the market for a pre-owned designer handbag, Rebag is definitely worth checking out.


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