Needle.com jobs reviews: legit or scam?

If you’re looking for a flexible work-from-home job, needle.com might be the perfect opportunity for you. Needle.com is a company that hires work-at-home chat agents to provide customer support for major brands. With this job, you’ll be able to work from home, set your own schedule, and earn an hourly rate.

What is Needle.com?

Needle.com is a company that provides chat support services to major brands such as Overstock, Norton, Skull Candy, Under Armour, Coach, Norwegian Cruise Lines, and many others. Their chat agents, also known as “Advocates,” are responsible for providing customer assistance and helping customers find exactly what they need online.

Unlike other chat-based customer service jobs, Needle.com’s Advocates are expected to be experts on the brands and products they’re supporting. This way, they can provide more efficient and effective assistance to customers. Advocates are encouraged to share their own shopping experiences and take into account the needs and interests of each customer to create a relationship that makes consumers feel comfortable and appreciated.

Advocates are also expected to offer feedback to the brands they work with. If they notice that a lot of customers are getting error messages on specific pages or aren’t able to find what they need on the brand’s website, they can mention those issues to the company. Overall, their job is to help build a connection between the brand and its customers for smooth shopping and checkout processes.

What does the job entail?

As an Advocate for Needle.com, you’ll be responsible for assisting customers with their questions or concerns through online chat. You’ll help them find just the right product, finish the checkout process, and provide feedback to the brands you work with.

Advocates work as independent contractors, so they don’t have taxes withheld from their paychecks. However, this means that you’ll need to set aside tax money for paying your taxes each year. You might also need to pay taxes quarterly, rather than annually, but you can consult with an accountant to learn what’s right for your situation.

During the application process or your quest to learn more about Needle, you might keep seeing the term “pincushion” pop up. The Needle.com Pincushion is where all brand advocates will go to login to their accounts. This is where you’ll find everything you need to know, basically, like your project information, your accumulated points, and more.

What is the pay like at Needle?

Needle.com used to pay its Advocates an hourly rate, but as of 2023, they reportedly no longer do so. According to the website, the only pay you’ll receive is in the form of points, which you can learn more about below. However, some Needle Advocates report that some clients do pay their Advocates per chat, although no specific amount has been disclosed.

Needlers earn incentive points based on a variety of factors such as how quickly you respond to chat requests, the number of sales you make, and customer satisfaction scores. The points can be exchanged for products such as an iPad, Speakers, Hoodies, and other items from their clients, although there’s no public information you can access to see what specific types of products are available to choose from.

While getting points to turn in for products and other prizes can seem fun, you also need to remember that these products won’t pay the bills. Since Needle.com switched over to this payment method, we don’t recommend it for anyone looking for a regular job. However, you might use it as something a little extra for a few hours a week to earn points for birthday gifts, special occasions, or…

Overall, Needle.com jobs offer a flexible work-from-home opportunity for those who are looking to earn some extra cash or points for rewards. The platform allows you to connect with a variety of companies and provide customer support or product recommendations to potential buyers. While the job itself can be enjoyable and rewarding, it’s important to keep in mind that this is not a traditional job with a steady paycheck.

One of the biggest advantages of working with Needle.com is the flexibility it offers. You can work from anywhere with an internet connection, and the hours are usually quite flexible. This makes it a great option for students, stay-at-home parents, or anyone else who needs to work around other commitments.

Another benefit of working with Needle.com is the opportunity to learn new skills. As you work with different clients and products, you’ll gain experience in customer service, sales, and marketing. This can be valuable if you’re looking to build a career in these areas, or if you’re just looking to develop your skills for personal growth.

However, it’s important to note that working with Needle.com is not a traditional job. While you can earn money or points for rewards, you won’t receive a steady paycheck or benefits. This means that you’ll need to be proactive about managing your income and budgeting accordingly.

Additionally, the job can be unpredictable. You may have busy periods where you’re inundated with work, followed by slower periods where there’s very little to do. This can be challenging if you’re relying on the income to pay bills or support yourself.

Another potential downside of Needle.com is that the pay can be quite low. While you can earn points for rewards, the actual cash payout can be minimal. This means that you’ll need to work longer hours to earn a significant amount of money, which may not be feasible for everyone.

Overall, Needle.com jobs can be a great option for those looking for a flexible work-from-home opportunity. However, it’s important to keep in mind that this is not a traditional job with a steady paycheck, and the pay can be quite low. If you’re looking for a regular job with benefits and a steady income, you may want to look elsewhere. However, if you’re looking for a way to earn some extra cash or points for rewards, Needle.com can be a fun and rewarding option.

Summary

Needle.com is a website that connects customers with brand advocates who can provide them with product information and recommendations. The company has been around since 2010 and has provided many people with a work-from-home opportunity. Needle.com jobs are perfect for those who want to make money from home, have a passion for products, and love helping others.

One of the biggest advantages of working for Needle.com is the flexibility it offers. You can work from the comfort of your own home and set your own schedule. This means you can work when it’s most convenient for you, whether that’s in the morning, afternoon, or evening. You can also work as much or as little as you want. Some people work full-time for Needle.com, while others just work a few hours a week.

To become a brand advocate for Needle.com, you’ll need to apply and go through a screening process. The company is looking for people who are passionate about products, have excellent communication skills, and are able to provide great customer service. If you’re selected, you’ll receive training on how to use the website and how to interact with customers.

Once you’re up and running, you’ll be able to chat with customers and provide them with product recommendations. You’ll need to have a good knowledge of the products you’re promoting, so it’s essential that you’re interested in the products you’re working with. You’ll earn points for each chat you complete, and these points can be redeemed for prizes like gift cards, electronics, and other items.

While getting points to turn in for products and other prizes can seem fun, you also need to remember that these products won’t pay the bills. Since Needle.com switched over to this payment method, we don’t recommend it for anyone looking for a regular job. However, you might use it as something a little extra for a few hours a week to earn points for birthday gifts, special occasions, or other items you want.

Overall, Needle.com jobs offer a flexible work-from-home opportunity for those who are passionate about products and love helping others. While it’s not a full-time job, it can be a great way to earn some extra money or get some cool prizes. If you’re interested in becoming a brand advocate for Needle.com, we recommend checking out their website and applying today.