myoutdesk review 2023; employees Salaries and pricing

Introduction to MyOutDesk

MyOutDesk (MOD) is a prominent virtual assistant provider that has been serving real estate professionals for over a decade. In this in-depth review, we will explore MyOutDesk’s service offerings, pricing plans, customer reviews and more to understand if it may be a good fit for your needs.

MyOutDesk Overview

Founded in 2008 and headquartered in Sacramento, California, MyOutDesk has grown to be one of the largest virtual assistant collectives exclusively focused on real estate. They maintain a large pool of full-time remote staff based primarily in the Philippines.

MyOutDesk positions itself as an “all-in-one” solution, with virtual assistants (VAs) able to support all areas of the real estate business from lead generation to transaction coordination. Their experience and dedicated focus on the industry means agents and brokers have come to rely on MOD for outsourcing general business operations.

Range of Services

MyOutDesk VAs are cross-trained to handle a wide variety of tasks through their standardized processes. Some of the core service offerings include:

Prospecting – VAs conduct lead generation via direct mail, social media and digital outreach programs. This involves farming expired listings and for-sale-by-owners.

Listing Management – Assistants manage listings from input to syndication and staging open houses. They also coordinate showings and market properties online.

Transaction Management – VAs oversee paperwork, liaising with clients, processing documentation for offers, and supporting closings.

Administrative Support – General tasks like documentation organization, calendar management, preparing files and designs are within an assistant’s scope.

Market Research – Assistants supply reports on neighborhoods, comparable properties and competitor analysis using online sources.

Social Media Management – Developing content, advertising and engagement on networks like Facebook and Instagram to generate leads and brand awareness.

By outsourcing the bulk of daily operations to MOD, real estate professionals can maximize client focus rather than getting bogged down in backend activities.

Pricing and Packages

MyOutDesk offers flexible monthly plans to suit various budget and team sizes. The standard package is $1,988 per month for a minimum 40 hours of support each week via a month-to-month agreement.

Larger bundles with additional assistant hours are available at higher fees. Custom enterprise solutions can also be tailored for big brokerages. Prepaying quarterly or annually provides 10-15% discounts on the base rate.

No setup or termination charges apply to the monthly plans, making budgets more predictable. Overall, compared to hiring local admin staff, MOD offers competitive all-in pricing that covers assistant salaries, benefits, taxes and infrastructure.

Customer Feedback

Customer reviews paint MyOutDesk in a positive light overall. On TrustPilot, they maintain an “Excellent” 4/5 star rating from over 100 verified customers reviewed. Praise centers around responsiveness, work quality and cost savings achieved.

Similarly, Interactive Agents awards MOD 4.6/5 stars from 102 reviews highlighting the firm’s knowledgeable assistants, strong service and convenience of outsourcing routine tasks. Only a small minority take issue with occasional communication errors.

This feedback suggests MyOutDesk consistently meets and exceeds expectations for most clients. While language and technical barriers come with remote hiring, MOD has refined processes to minimize disruptions – a testament to their experience.

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Is MyOutDesk Right for You?

MyOutDesk deserves consideration when looking to eliminate back-office redundancy through virtual assistants. Some key advantages that make MOD a suitable choice include:

  • Dedicated staff handling a wide scope of tasks through robust SOPs
  • Affordable all-inclusive monthly billing versus local hire overhead
  • Mature client services backed by a decade of industry-specific experience
  • Positive reviews highlighting time savings, quality work and support
  • Flexible packages that scale effortlessly with business growth

Of course, international outsourcing necessitates patience as miscommunication is always possible. But for the value, reliability and strategic focus on real estate, MyOutDesk has proven to be a trustworthy long-term virtual staffing partner.

Conclusion

In conclusion, MyOutDesk offers a compelling full-service solution for real estate professionals seeking to leverage the benefits of virtual assistants. As one of the longest standing VA providers in the industry with over a decade of real estate specialization under their belt, MOD has refined their processes to deliver consistent results across a variety of tasks.

Their team of full-time, cross-trained assistants based mainly in the Philippines provides affordable round-the-clock coverage through standardized operating procedures. By outsourcing operations entirely to MyOutDesk, agents and brokers are freed from administrative burdens to put more focus on client services. The fixed monthly billing structure also makes budgeting simple compared to hiring domestic staff with associated costs.

Though language and cultural barriers come with international outsourcing, MyOutDesk has incorporated communication channels and oversight to minimize disruptions as evidenced by their stellar reputation across 100s of third party reviews. Most customers commend the time savings, quality work product and reliable coordination achieved through MOD – allowing their businesses to grow without the usual operational constraints.

Flexibility is also key as plans scale up or down seamlessly through robust dashboard management and no long term commitments. The cost efficiencies ultimately gained versus handling workload internally tend to make MOD worth considering even despite occasional lapses that will happen with any large remote team.

While not a fit for every use case requiring local market insights or face to face client contact, MyOutDesk offers accountability through their focus exclusively on real estate. For general back office support, transaction coordination, marketing initiatives, and more – leveraging MOD’s army of virtual staff can truly allow realtors to get back to their core clients unburdened by tangential tasks. Overall, pairing with a proven VA provider like MyOutDesk is a smart strategy for real estate businesses seeking sustained operational support at an affordable all-inclusive price.

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