lhr recruitment and retention scam: reviews and complaints

Investigating Claims Against LHR Recruitment and Retention

LHR Recruitment and Retention is an Australian recruitment agency that connects jobseekers with healthcare employers. However, some negative reviews have surfaced online alleging LHR engages in questionable recruitment practices. In this comprehensive review, we will take an objective look at the available information on both sides to determine the validity of these scam accusations.

Background on LHR

LHR Recruitment and Retention was founded in 2010 and is based in Brisbane, Australia. They specialize in permanent and temporary healthcare staffing placements across nursing, allied health, and medical roles. Candidate registration involves submitting a resume on LHR’s website or via app. Employers then contact candidates directly for interviews and hiring.

LHR markets itself as the “ethical alternative” to larger agencies by offering flexible work options and quality candidates. They have an ABN business number listed on the ASIC register and are part of industry bodies like Recruitment & Consulting Services Australia. However, no physical office address is provided on their website.

Claims of Misrepresentation

Several reviews on review sites and social media allege that LHR misrepresents job opportunities and engages in deceptive recruitment tactics:

• Candidates claim to be contacted about fictitious roles that don’t truly exist just to collect resume data.

• Positions are portrayed as permanent when they are actually short-term contracts or irregular shifts without guaranteed work.

• Requirements like certifications, experience levels, and location restrictions are not accurately portrayed.

• Promises of paid training and probation periods are made but roles fail to materialize after personal details are collected.

If true, these practices could constitute recruitment fraud under Australian consumer laws. However, only a few dissatisfied reviews have surfaced – is this enough evidence of wrongdoing?

LHR’s Response

In response to accusations, LHR states that as an intermediary they simply connect candidates to healthcare facilities – any issues with shifts, contracts or requirements would be the employer’s responsibility.

They maintain communication is never misleading and all candidates fully understand the application process involves no guarantee of work. Candidates are not charged any fees for registration or placement services.

LHR claims a tiny fraction of applicants may misunderstand or have unreasonable expectations, but the vast majority find suitable roles. Positive testimonials also exist, with candidates thanking LHR for permanent positions acquired.

Analyzing the Evidence

Let’s objectively assess both sides of the argument:

• Only a small number of negative reviews exist compared to LHR’s large applicant database and active employer network.

• No regulatory or legal actions have been taken against LHR to suggest widespread, proven deception.

• As a third party, some ambiguity could occur in employer requirements that LHR wouldn’t control.

• Candidates are not directly charged any recruitment fees that often signify more questionable practices.

• LHR participates openly in industry groups and maintains standard business registration – signs of legitimacy.

Overall, while a few disgruntled applicants voice concerns, available evidence is not substantial or definitive enough to prove systemic fraudulent behaviour by LHR on the scale of a major “scam”. Individual disputes may exist, but this appears an overgeneralization of their services based on limited information. Further monitoring of the agency over time would be prudent.