Is legit or scam? Reviews and complaints 2023


Is Legit or a Scam? A Comprehensive Analysis of the Cash App Alternative

Cash App has revolutionized the way we send and receive money digitally. However, a new app called has emerged as a potential competitor. In this in-depth analysis, we’ll take a close look at to determine if it’s a genuine alternative to Cash App or if users should be cautious.

How Works allows users to send and receive money digitally similar to Cash App. Here’s a brief overview:

– Registration: Users sign up by providing details like name, email, and creating a password. Identity verification is required.

– Link Bank Account: Once registered, users can link their bank account or debit card to deposit and withdraw funds. Major banks are supported.

– Send and Receive Money: Money can be sent to other users by entering their username or phone number. Funds can also be requested from others with transfers happening instantly.

– View Transactions: A complete transaction history is displayed so users can view all incoming and outgoing transfers.

– Customer Support: claims 24/7 live chat and email support is offered if users face issues using the app.

At first glance, seems to work just like Cash App for sending money effortlessly. But how does it fare on important factors like security, reliability, and fees? Let’s examine further.

Security Measures Implemented

Data protection should be the top priority for any finance platform. asserts strong security measures like:

– Encryption: It encrypts all financial data during transmission and storage using encryption protocols.

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– Two-Factor Authentication: For extra login security, supports 2FA via text/email for verifying logins from new devices.

– Fraud Monitoring: The app monitors activity and flags suspicious transactions for review to prevent unauthorized access.

– FDIC Insurance: Funds held in are FDIC insured up to applicable limits, just like a bank.

On paper, these security features appear robust but the platform is untested against real cyber threats as a new entrant. Cash App has years of protecting users under its belt. Expert validation would reassure security claims.

Fees and Limits

Transaction costs and limits impact user experience significantly. Here’s the comparison:

– Sending Funds: Sending to others is free on, same as Cash App.

– Withdrawing Funds: Withdrawing to an external account is free up to $250/month. Above this, 1% fee applies. Cash App limits are higher at $3000/month free withdrawals.

– Deposit Limits: doesn’t specify deposit restrictions. Cash App allows $3000/week deposits.

– Transaction Limit: No limit on number/value of transactions. Cash App caps at $2000/day, $5000/week and $20000/month.

While sending/receiving amounts appear equivalent on surface,’s stringent withdrawal limits and absence of deposit ceilings may not suit all, especially active traders. The undefined transaction ceilings also raise valid security concerns.

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Additional Features

Beyond basic transfers, apps today provide extra value:


Cash App lets users trade stocks and Bitcoin whereas solely permits money transfers for now. Investment access could have boosted appeal.

Cashback Rewards

Cash App sweeps with cashback boosts at partner retailers. misses out by not launching comparable perks.

Customer Support claims 24/7 phone/chat support but users complain of unresponsive help on social media. Cash App gets praise for prompt, helpful representatives.

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Currently, remains a basic transfer service unlike full suite offerings from industry leaders. Unless it expands features equally or better, competing head-on may be difficult.

Verification Process

Rigorous verification is important for fraud prevention. requests:

– Full Name
– Address
– Date of Birth
– Last 4 of SSN
– Phone Number
– Government ID like driver’s license/passport

While standard checks, some find it inconvenient. Moreover, verifying involves manual uploads of ID documents. Cash App automates verification within minutes using just a photo and last 4 digits of SSN, creating a smoother experience.

Real User Ratings and Reviews

Let’s examine what actual customers say:

App Store Ratings:

– Google Play – 2.0/5 based on 1200+ reviews with frequent 1-star ratings for issues.

– App Store – Not available.

Social Media Feedback:

Commoncomplaints involve non-responsive support for basic queries, unauthorized account access despite 2FA enabled, and funds vanishing without explanation.

In contrast, Cash App scores 4.7/5 with favorable reviews praising quick resolutions by customer care.

Complaint Websites:

Many users vent anger on sites like BBB and Trustpilot about money disappearing or being locked out despite ID verification. Cash App customers appear largely satisfied with minimal complaints online.

Considering genuine reviews reflect actual reliability, leaves scope for improvement whereas Cash App establishes itself as a trusted option. An app looking to challenge the leader requires winning user trust first.

Identity and Background

Knowing who owns an app assisting with personal finances is prudent. So let’s examine:

– is owned by Independent Reserve, an Australian cryptocurrency exchange launched in 2013.

– It has received VC funding but suffered a major hack in 2016 that led to a loss of 850 Bitcoin.

– There’s a valid company registration along with contact details for development offices in Ukraine.

So the ownership details check out but the prior hack incident raises doubts about data safety. Also, while a cryptocurrency exchange, transitioning to mainstream money transfers requires Extra vigilance, expertise and importantly- building user confidence from the start.

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In comparison, Cash App is owned by Square, a global financial corporation headed by Twitter co-founder Jack Dorsey, lending it instant credibility and financial strength.

Final Verdict – Proceed with Caution

In summary, while presents itself as an alternative for money sharing, several issues emerge upon deeper scrutiny:

– New platform still establishing reliability based on poor reviews and unaddressed complaints.

– Rigid withdrawal and deposit limits put it at disadvantage versus full-fledged competitors.

– Lacks robust features like investments and cashback that modern users expect.

– Identity hack in past raises legitimate data security questions in users’ minds.

Cash App meanwhile has matured into a trusted brand over years through steady progress. Unless addresses current shortcomings by improving support, expanding features and enforcing tougher security standards, replacing Cash App does not seem prudent considering the risk factors involved for personal finance management.

New platforms need time to prove themselves, and will need consistent progress to match industry giants. So for now, it remains best to try cautiously with smaller amounts until confidence levels rise based on positive user experiences over the long run. Cash App still fares as the safer choice given existing reliability and layers of protection provided by its parent firm.

In conclusion, while introducing new competition is welcome, users are advised to exercise care and avoid entrusting fully with large funds transfer requirements until the platform establishes credibility through consistent performance. Digital wallets are gateways to personal banking and need highest levels of safety assessments before recommendations, now more than ever in the world of increasing cybercrime. Only time and concrete actions will tell if scales securely to match Cash App’s status as a most trusted digital wallet player.


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