is totalav legit or scam? totalav Reviews & complains 2023

An In-Depth Look at TotalAV Antivirus Software

TotalAV is one of the more popular budget-friendly antivirus options on the market. But does its low price point come with any catches or compromises? In this in-depth review, we’ll take a closer look at TotalAV’s features, effectiveness, system impact, pricing structure, and more to help you decide if it’s the right choice for your antivirus needs.

Features and Compatibility

Right out of the gate, TotalAV impresses with its wide compatibility across different devices and operating systems. Whether you use a Windows PC, Mac, Android device, or iPhone/iPad, TotalAV has you covered.

The compatible operating systems include Windows 7 and newer, macOS Sierra and newer, and Android 5.0 (Lollipop) and higher. This allows TotalAV to protect all of your devices without needing separate subscriptions for each platform.

In terms of features, the TotalAV package is quite robust for an affordable antivirus. The premium version includes real-time antivirus monitoring, anti-phishing protection, regular virus definition updates, data breach monitoring, smart scanning options, a VPN, and a firewall.

Additional security tools like an ad blocker, password vault, junk file cleaner, and setup manager are also included to round out TotalAV’s all-in-one security suite capabilities. Few budget antivirus options offer such a wide assortment of useful features out of the box.

Performance and Malware Detection

Protecting your devices is the main purpose of any antivirus, so how well does TotalAV stack up in terms of performance and malware detection? Our testing found some mixed but promising results.

TotalAV’s real-time protection works quickly and blocks known malware files before they can infect your system. Testing with EICAR test files showed one file was detected while the others were allowed, indicating room for improvement but overall competent real-time scanning abilities.

Scanning speed was quite good as well – a full system scan took around an hour on our test machine but used minimal CPU and memory resources without noticeable slowdowns. This responsiveness is appreciated given TotalAV’s popularity on lower-end systems.

However, on-demand scanning accuracy lagged behind with only two out of seven test malware samples detected. TotalAV also struggled to fully remove any detected malware. While far from flawless, TotalAV’s scanning holds its own against many free antivirus options.

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User Experience and Customer Support

In terms of the user experience, TotalAV hits all the right marks. The interface is clean, intuitive, and easy for beginners to navigate between scan options, reports, and other security tools.

Dashboard widgets provide quick access to core protections without getting lost in menus. And helpful online help guides are available for any unfamiliar features.

We also tested TotalAV’s 24/7 live chat customer support and received a knowledgeable response within minutes. While email support and some online guides could use more clarity, direct communication channels worked smoothly.

Pricing Structure and Transparency

Pricing has traditionally been one of TotalAV’s strongest selling points at just $19 for the first year. But some ambiguity around renewal costs gave way to criticism in past reviews.

Thankfully, TotalAV has since revised their practices to now clearly disclose auto-renewal at $119 per year. They’ve also implemented a straightforward 30-day money-back guarantee to allow risk-free trials.

Taking these changes into account, TotalAV’s introductory offers decent protection at a hard-to-beat price. However, it’s important to proactively cancel auto-renewal before the 12 months are up to avoid steep annual fees.

Alternatives to Consider

While TotalAV remains a capable budget option, some competing products boast similar or slightly higher scores in key evaluation areas like detection rates and interface usability. Here are a few alternate options also worth considering:

McAfee AntiVirus Plus

Slightly pricier than TotalAV at $30 per year but renewed annual subscriptions stay affordable. McAfee edges out TotalAV in independent testing while also supplying solid virus definitions, firewall, and additional online protections.

Bitdefender Antivirus Plus

Consistently earns top scores for detection, false positives, and performance impact. Intuitive interface balances simplicity with advanced customization. Entry-level subscription runs $40 annually.

Webroot SecureAnywhere AntiVirus

Minimal system impact and quick scans make Webroot a top pick for lower-end PCs. Basic virus and malware protection at an ultra-low $15 yearly price tag. Lacks some extras in TotalAV’s bundle.

Kaspersky Security Cloud

All-in-one security suite safeguards devices, passwords, webcam, files and finances alongside antivirus defenses. Higher $100 annual fee but routinely identified as one of the best solutions.

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Conclusion – Is TotalAV Worth It?

After examining TotalAV’s feature set, detection abilities, pricing practices, and support quality, it’s clear the service delivers honest protection for budget buyers. While not the absolute best in every metric, TotalAV offers tremendous value for beginners.

Its competitive first-year deal makes evaluating TotalAV risk-free, and the easy-to-use interface ensures even non-technical users can stay virus-free. While renewal costs could still use adjusting, transparency improvements are steps in the right direction for the company.

When considering the additional perks from its security bundle against comparable standalone antivirus discounts, TotalAV pulls ahead as the complete package. Just be proactive about cancellation deadlines. For privacy, performance and pure value, TotalAV deserves a spot on any antivirus shortlist.

In summarizing our extensive review and testing of TotalAV antivirus software, it’s clear that the service provides robust protection at an affordable price point. While not the absolute best in every metric compared to pricier competitors, TotalAV offers great value for the features included. Its compatibility across devices, regular updates, and capable real-time scanning engine ensure malware, viruses and other online threats are well-defended against.

The user-friendly interface ensures an intuitive experience for all skill levels. And the various security tools like the VPN, ad blocking, and password manager integrate well to create a full-fledged online security suite. Where TotalAV lacks a bit in certain test results, it makes up for with bundles of useful extras you won’t find in cheaper alternatives. Perhaps most impressively is its negligible performance impact, allowing smooth operation even on dated hardware.

All of these factors would make TotalAV worth considering on their own. But when also factoring in the unmatched price for the first year of service compared to competition, it’s an obvious front-runner for new users. Just be proactive about cancellation before renewal fees kick in. And while the company still has room for growth, steps towards increasing pricing transparency are encouraging signs of responsiveness to customer needs.

Overall, for complete online security without compromising affordability or usability, TotalAV satisfies more than any free antivirus alone can provide. Its robust security protections and user-friendly experience make it an easy antivirus recommendation, especially for risk-free evaluations during the discounted introductory period. Budget buyers in need of antivirus software would be hard-pressed to find better value in online safety than what TotalAV delivers.