is todaytix legit or scam? Reviews & complains 2023

Is TodayTix Legit or Too Good to Be True? An In-Depth Review

For theater aficionados seeking the thrill of last-minute show deals, TodayTix has emerged as a go-to mobile app. The promise of discounted tickets, however, raises questions about the app’s legitimacy. In this detailed exploration, we unravel the workings of TodayTix, scrutinize its reputation, and delve into user reviews to ascertain whether the app lives up to its offerings.

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How Does TodayTix Work?

Established in 2011, TodayTix serves as a conduit for last-minute ticket transactions across diverse performing arts genres in major cities like New York, London, and Chicago. The platform sources its inventory from theaters aiming to fill unsold seats.

Showcasing performances with initial discounts ranging from 30-50%, TodayTix employs a dynamic pricing model that fluctuates as the performance dates draw near. Most listings expire 24 hours before the curtain rises, and ticket options include app-based digital tickets or traditional will call/venue pickups.

In addition to flash deals, TodayTix manages digital lotteries and rush ticket programs for select theatrical productions directly through its app.

Legitimacy Checks: Regulations, Reviews & Transparency

TodayTix operates legitimately as a licensed ticket retailer rather than a reseller, holding registrations with regulatory bodies like the NY Better Business Bureau and adhering to ticket laws.

Verified buyer reviews on external platforms consistently award TodayTix ratings between 4.5 and 5 stars. Complaints, primarily concerning order fulfillment or billing, appear minimal.

The platform’s terms of service, privacy policies, and FAQs contribute to transparent dealings with users. The absence of demands for personal financial details adds an extra layer of security against common scams.

A clear business identity, a track record spanning several years, and an absence of recurring complaints showcase TodayTix’s commitment to transparent and consumer-friendly operations.

What Do Real Users Say About TodayTix Experiences?

User feedback paints a picture of overwhelmingly positive experiences:

  • An extensive array of show listings across genres at enticing discounts
  • An intuitive app interface ensuring ease of navigation
  • Tickets delivered digitally or through will call without reported issues
  • Responsive customer service addressing queries promptly through various channels

Criticism is rare, with occasional mentions of non-refundable ticket changes and limited late-night show options. Overall satisfaction, based on user reviews, is exceptionally high.

Buyers consistently report substantial savings on top Broadway and off-Broadway productions, often on par or superior to alternative discount options.

Should You Trust TodayTix For Your Theater Plans?

With years of positive reviews and an absence of credibility red flags, legitimate buyers can confidently leverage TodayTix to enhance their performing arts experiences. The caveat lies in being mindful of non-exchange policies for some listings.

Risk-averse users might opt to wait until closer to showtimes when deals are likely to deepen. However, for those embracing spontaneity and pursuing the best last-minute discounts, TodayTix stands out and has rightfully earned its trustworthiness.

It’s essential to bear in mind that ticket availability fluctuates, emphasizing the importance of frequent app checks for new listings. Overall, TodayTix has positioned itself as a legitimate and recommended option for theater enthusiasts seeking quality experiences without compromising their budget.


  1. Discounted Tickets: TodayTix offers significant discounts, often ranging from 30-50%, allowing users to access premium live performances at a more affordable price.
  2. Wide Variety of Shows: The platform provides an extensive array of show listings across various performing arts genres, catering to diverse tastes and preferences.
  3. User-Friendly Interface: TodayTix boasts an intuitive app interface, making it easy for users to navigate, explore available shows, and secure tickets swiftly.
  4. Digital Ticketing Options: Users can opt for convenient digital ticket delivery through the app, streamlining the process and reducing the need for physical tickets.
  5. Responsive Customer Service: TodayTix’s customer service is reported to be responsive, addressing user queries promptly through various communication channels.
  6. Legitimate and Transparent Operation: The platform operates as a licensed ticket retailer, adhering to regulatory standards and maintaining transparency in its dealings with users.
  7. Positive User Feedback: The overwhelming majority of user reviews are positive, reflecting high satisfaction levels and successful experiences with TodayTix.


  1. Non-Exchange Policies: Some listings on TodayTix may have non-exchangeable tickets, requiring users to be cautious and committed to their chosen showtime.
  2. Occasional Limited Show Options: Users have occasionally mentioned limited show options, particularly for late-night performances, which might not align with the preferences of all users.
  3. Non-Refundable Ticket Changes: Criticisms include occasional non-refundable ticket changes, emphasizing the importance of careful consideration before making a purchase.
  4. Fluctuating Ticket Availability: The availability of discounted tickets fluctuates, necessitating frequent checks on the app for new listings and potential deals.


In essence, TodayTix emerges from our comprehensive review as a reliable and legitimate avenue for theater enthusiasts seeking last-minute show deals. The app’s intricate workings, coupled with regulatory compliance, reflect a commitment to transparent and consumer-friendly operations. Its distinction as a licensed ticket retailer, not a reseller, and adherence to governing bodies like the NY Better Business Bureau contribute to a sense of security for users.

The user feedback echoes a chorus of positivity, highlighting TodayTix’s diverse show listings, intuitive interface, efficient ticket delivery, and responsive customer service. Criticisms are sporadic, and the overall satisfaction among users remains exceptionally high. Buyers consistently report substantial savings on premium Broadway and off-Broadway productions, positioning TodayTix as a credible contender in the realm of discounted live performing arts experiences.

For those deliberating whether to trust TodayTix for their theater plans, the accumulated evidence supports the confidence in this platform. The cautionary notes, such as non-exchange policies for some listings, provide valuable insights for prospective users. The notion of waiting until closer to showtimes for potentially deeper deals caters to risk-averse users, aligning with TodayTix’s dynamic pricing model.

Ticket availability fluctuations underscore the importance of regular app checks for new listings, emphasizing the app’s real-time nature. In conclusion, TodayTix not only lives up to its promise of providing access to discounted live performances but solidifies itself as a recommended partner for those seeking both variety and savings in the realm of arts and entertainment. As the app continues to deliver on its commitment to the thrill of securing last-minute deals on premium artistic performances, it stands as a valuable addition to any arts lover’s toolkit.

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