Octopus Group Review: Is it a Legitimate Survey Site?

Octopus Group is an Australian-based market research company that has been around since 2013. They offer various paid survey opportunities for people to participate in and earn rewards. However, like with any survey site, the question remains: is Octopus Group a legitimate platform?

In this review, we’ll take a closer look at Octopus Group, its features, and what you can expect from this survey site.

How Does Octopus Group Work?

Octopus Group works by connecting brands with consumers who are interested in sharing their opinions. Members can sign up for free and start participating in surveys right away. The platform uses a points system, with each point being worth one cent. Once members have accumulated 1,000 points, they can cash out their rewards for $10 via PayPal or direct bank transfer.

The surveys typically take between five to fifteen minutes to complete, and members can expect to receive between 50 to 200 points per survey. Additionally, Octopus Group offers “Quickies” which are short surveys that take less than a minute to complete, and members can earn 5 to 10 points for each of them.

Octopus Group also has a referral program that rewards members with 200 points (equivalent to $2) for every new member that signs up using their unique referral link. Members can refer up to five friends, which means they can earn up to $10 just for sharing the platform with others.

Is Octopus Group Worth Your Time?

If you’re looking to make some extra money on the side, Octopus Group can be a great option. The platform is free to join, and members can start earning rewards right away. The surveys are relatively short, and the rewards are decent, especially if you consider the Quickies, which take less than a minute to complete.

However, it’s worth noting that you won’t make a lot of money with Octopus Group. Even if you’re a dedicated member who completes surveys regularly, you may only earn a few dollars a month. So, if you’re looking for a way to replace your full-time income, Octopus Group is not the solution.

Octopus Group’s Payment System

One of the benefits of Octopus Group is its payment system. Members can cash out their rewards once they’ve reached 1,000 points, which is equivalent to $10. The payment is processed within 24 hours, which means you’ll receive your money quickly.

Octopus Group also offers various payment options, including PayPal and direct bank transfer. This makes it easy for members to receive their rewards in their preferred method.

Octopus Group’s Customer Service

Octopus Group’s customer service is a mixed bag. While some members have had positive experiences with their customer service team, others have had negative experiences.

There have been complaints about delayed replies, poor customer service, and condescending and rude emails. Members have reported receiving snarky remarks and incorrect information from customer service representatives. While these issues don’t necessarily reflect the entire customer service team’s performance, they are worth considering before signing up.

Octopus Group’s Pros and Cons

Pros:

• Free to join
• Quick and easy surveys
• Multiple payment options
• Quick payment processing

Cons:

• Low earning potential
• Some members have reported poor customer service

Conclusion

Octopus Group is a legitimate survey site that offers opportunities for people to earn money by sharing their opinions. While the site has received mixed reviews from users, it has generally received positive feedback for its higher-than-average pay rates and interesting survey opportunities.

Octopus Group is also known for its innovative approach to market research and the use of technology to streamline the survey-taking process. Their use of gamification techniques and mobile apps make taking surveys more enjoyable and accessible for users, which is a major plus for those looking to earn extra cash in their free time.

However, the negative feedback around customer service and payment issues cannot be ignored. While these issues may be isolated incidents, it is important to consider them before committing to using Octopus Group for earning money through surveys.

Overall, Octopus Group is a decent option for those looking to make some extra money on the side by participating in online surveys. With its above-average pay rates, interesting survey opportunities, and innovative approach to market research, it is definitely worth considering. However, it is important to keep in mind the potential issues with customer service and payments and proceed with caution.

Summary

Octopus Group is an online survey site that has been around since 2014. They claim to be the highest paying online survey site in Australia, offering a rate of $16.80 per hour for completing surveys. This is a bold claim, and one that we will investigate in this review.

I have been using Octopus Group since January 2017 and have had a mixed experience with the site. In July 2020, there were some significant issues with payments, but after testing the site again in October and November of 2020, it seemed to be better. It is now October 2022, and I can say that things have gone well since the previous issues.

So, is Octopus Group really the highest paying online survey site in Australia? In my experience, they do pay the most. However, more people are reporting that they are getting screened out of surveys more often. If you get screened out, Octopus Group now pays 10 cents, so it’s not a total loss of time.

Most other online survey sites have different rates for different surveys, but Octopus Group has a system with a set rate per time. This means that whether a survey is 1 minute, 5 minutes or 20 minutes, the per-minute value is the same. Just like your hourly wage, Octopus Group pays surveys properly in a set time per dollar manner ($0.28 per minute which is $16.80 per hour). The amount of time for their surveys is quite accurate too.

However, if you get screened out, you spend a lot of time doing the start of a survey then getting screened out and only getting 10 cents. This can be frustrating, but it’s still better than getting nothing at all.

In terms of how much you can make with Octopus Group, it depends on how many surveys you get offered and complete, as well as how many referrals you have or get who actively do surveys. With the surveys, you make $0.28 per minute or $16.80 per hour (yes, you can get long surveys sometimes). A few surveys a month could easily add up to a few hundred or even over $1,000 a year. But if you refer anyone and they don’t do surveys or Octopus Group deems them inactive, you will have referral bonuses removed and can end up with a negative account if you have cashed out those referrals.

Joining Octopus Group is easy. Simply fill in your details and be sure to do it accurately to get all the surveys relevant to you. When you have an incomplete or incorrect profile, you don’t get as many surveys and can potentially be screened out, which means you don’t make as much money. Be honest and as detailed as you can so you get accurate surveys.

In terms of customer service, I have had mixed experiences with Octopus Group. At first, I found them to be decent until there were issues with payments. The past few times I have had to contact them, they got quite rude and condescending, even when they were at fault. Once, payments were not received, so I contacted them a few days after I should have had it. They gave me a snarky remark about it being a public holiday (this was a few days after so payments still should have been processed by the time I contacted). Later, they emailed saying there was an error and the payments weren’t actually put in for processing. So it was their mistake, but they did not apologize properly, and the snarky public holiday comment was both rude and incorrect. When I asked readers for feedback, I was supplied numerous examples of condescending and rude emails, delayed replies, and poor customer service.

There are two sides to every story, and while some people have had negative experiences with Octopus Group, others have had positive ones. Some people have reported getting paid on time and receiving helpful responses from customer service. However, it’s important to note that the negative experiences seem to be more common.

In conclusion, Octopus Group is a legitimate survey and market research company that pays people to take surveys. They offer decent payment rates and a variety of survey topics to choose from. However, their customer service can be hit or miss, with some people reporting rude and condescending responses. Additionally, there are some concerns about the frequency and eligibility requirements of surveys. Overall, if you’re looking for a way to make some extra money by taking surveys, Octopus Group could be worth trying out, but it’s important to have realistic expectations and be aware of the potential downsides.