is intelius legit or scam? An honest review 2023

Is Intelius Legit? Let’s Take A Closer Look

In the vast landscape of online services, Intelius stands out as a prominent player in the realm of public records and background checks. However, as with any service dealing with sensitive information, questions regarding its legitimacy and reliability linger in the minds of potential users. This comprehensive review aims to dissect Intelius from various perspectives, examining its accuracy, security measures, pricing practices, and real user experiences to determine whether it is a trustworthy tool for people searches and background research.

Intelius Overview

Founded in 2003 and headquartered in Seattle, Intelius positions itself as a facilitator of easy access to public records through proprietary software. Offering tools such as People Search, Criminal Records lookup, Address Reports, and detailed Background Checks, Intelius provides a streamlined approach to obtaining information. Various membership packages, priced between $1 and $40 per month, cater to different user needs. Let’s delve into the merits and drawbacks of this extensive platform.

Is Intelius Legitimate?

The foremost concern when dealing with a service of this nature is its legitimacy. Intelius, however, emerges with flying colors on this front:

• Accreditation: Intelius proudly holds certification from the National Association of Professional Background Screeners.
• Compliance: Stringent adherence to privacy laws such as FCRA and DPPA underscores the legality of Intelius’ operations.
• Reviews: The Better Business Bureau (BBB) gives Intelius an “A+” rating, a testament to its positive standing based on over 1500 reviews.
• Experience: Operating since 2003, Intelius boasts a long-standing presence, building trust as a pioneer in the people search industry.
• Ownership: As a publicly traded corporation on NASDAQ, Intelius dispels concerns of being a transient or dubious operation.

In terms of foundational legitimacy and legal compliance, Intelius garners widespread acknowledgment, even from its critics.

Accuracy of Information

The crux of any background check service lies in the accuracy of the information it provides:

• Public Record Sources: Intelius taps into county, state, and federal databases, ensuring a direct link to periodically updated information.
• Review Accuracy: Third-party analyses affirm that Intelius’ data aligns with official court and DMV records.
• Real User Feedback: Users frequently report that Intelius searches yield accurate details, often confirming information they already knew.
• Validation Process: Routine auditing and correction procedures further attest to Intelius’ commitment to providing the most accurate data from public sources.

While acknowledging the inherent imperfections of any database, Intelius appears to deliver reliable public record information, maintaining a high degree of consistency.

Security and Privacy

Ensuring the security and privacy of user data is a non-negotiable aspect for any reputable service:

• Encryption: Intelius conducts searches and transactions on secure HTTPS pages, safeguarding users’ financial information.
• Authentication: Rigorous login requirements guarantee that only authorized users can access personal identity details.
• Data Usage: Intelius explicitly commits to not selling or publishing user data, utilizing it solely for lawful member account verification.
• Compliance: Beyond legal obligations, Intelius adheres to industry guidelines for handling sensitive data and employs best practices for storage.

The absence of typical security red flags reinforces Intelius’ commitment to prioritizing user security and consent over commercial interests.

Is the Pricing Transparent?

Concerns regarding the transparency and fairness of Intelius’ pricing models are addressed through thorough evaluation:

• Package Details: All subscription plans, features, and durations are clearly outlined without hidden fees.
• Value Proposition: Even basic packages offer unlimited access for a month at costs comparable to or lower than individual background checks.
• Cancellation Policy: Users report no issues with automatic renewals or difficulties canceling online, aligning with standard industry practices.
• Special Offers: Frequent discounts, coupons, and free trials further contribute to making Intelius’ subscriptions affordable.

With transparent pricing, reasonable costs, flexible packages, and customer-friendly policies, Intelius’ monetization practices adhere to principles of ethical pricing.

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User Experience Reviews

Beyond the technicalities, real user experiences provide invaluable insights into the day-to-day utility of Intelius:

• Consistently Reliable Searches: Verified users express satisfaction with accurate people search results, occasionally uncovering unknown relatives.
• Useful Background Checks: Professionals in HR and housing acknowledge the informativeness of Intelius’ reports for employment and tenant screening.
• Positive Customer Support: Help requests are reported as efficiently resolved within 24 hours, whether through phone or online ticketing.
• Minor Technical Glitches: Isolated complaints of interface lag or mislabeled addresses are swiftly addressed, emphasizing Intelius’ commitment to improvement.
• Worth the Cost: The majority of users endorse Intelius’ claim that even basic subscriptions offer value beyond comparable one-time reports.

Overall, users utilizing Intelius for its intended purposes generally emerge satisfied, finding the service aligning with the accuracy and customer care promised on the website.

Negative Sentiment Analysis

Even in the sea of positivity, it’s crucial to examine criticism to provide a comprehensive view:

• Inaccurate Results: Some users report technical errors leading to dead-end searches or mislabeled relationships, promptly addressed by Intelius.
• Invasive Argument: Privacy concerns from some quarters challenge the very notion of public record searches, despite users consenting to data access.
• Low Value: Casual users, not requiring in-depth searches, may perceive the service as lacking depth to justify costs, a subjective stance.
• Hidden Fees: Occasional misunderstandings regarding membership terms persist, though reports of hidden fees are virtually non-existent.

Addressing outlier cases reinforces Intelius’ commitment to continuous improvement and transparency, ensuring users are well-informed.

Should You Use Intelius?

In summation, Intelius emerges as a legitimate online service, meeting core promises through:

• Legal compliance at every level with authorities and industry standards.
• Accuracy aligning with “ground truth” public records available from the law.
• Prioritization of user privacy and security through rigorous protocols.
• Transparent, reasonably priced packages contributing to membership value.
• Overwhelmingly positive real-world reviews and resolution of rare issues.

Unless one fundamentally opposes accessing public records, Intelius stands as a trusted platform for people search and background reporting, worthy of consideration for its authorized uses. Responsible and ethical data handling remains imperative, as with any service dealing with sensitive information.

In conclusion, the resounding answer is – Yes, Intelius can be relied upon as a genuine, reputable service fulfilling its mission to assist in locating public identifying details, whether driven by curiosity or necessity. Approach any findings responsibly, and Intelius stands as a valuable tool in the realm of online information retrieval.