idp administrator reviews and complaints in 2023



IDP Education Ltd is a leading provider of international education and student placement services. As an administrator at IDP, your role is vital in supporting students and managing operations smoothly.

In this blog post, we will explore IDP administrator reviews from employees and customers to understand the job better. We’ll analyze workplace culture, responsibilities, career growth opportunities, salary, benefits and more. The goal is helping potential candidates make informed decisions on whether IDP is right for them.

Let’s begin our deep dive into what current and former administrators say about their experience working at IDP 👨‍💻

IDP Administrator Role & Responsibilities

Before assessing reviews, it’s useful to know what tasks fall under an IDP administrator’s purview. According to job listings and staff testimonials, core duties include:

Student Support

Providing assistance with enrollment, student visas, accommodation, payments and any issues that arise. This involves answering queries via email/phone and using internal systems.

Data Management

Maintaining accurate student records in databases related to contact information, application status, qualifications, placements and other important metrics.

Admissions Processing

Handling application forms, documents, payments and eligibility checks for various programs. This incorporates communicating with applicants too.

Compliance Monitoring

Ensuring operations follow internal guidelines as well as rules from partner institutions and regulatory bodies. This demands meticulous attention to detail.

Administrative Tasks

General office work like managing calendars, organizing files/paperwork, ordering supplies, minute-taking during meetings and more.

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Special Projects

At times, admins may contribute to additional projects as assigned, such as developing processes, attending events, performing market research etc.

Let’s explore how IDP staffers rate these various responsibilities and aspects of the job next!

IDP Administrator Glassdoor Reviews

Glassdoor hosts hundreds of reviews from current and former IDP admins anonymously evaluating their experience. Here are some highlights along with emojis to represent sentiment:

Work-Life Balance 🙂

Several praise flexible hours and the ability to occasionally work from home. Others note long hours depending on department. Most agree work doesn’t often invade personal life.

Management 😃

Direction from above seems effective yet approachable according to reviews. Leadership takes feedback well and supports career growth, say reviewers.

Job Satisfaction 🥰

Helping international students is a rewarding part of the role that brings joy to many, reviews mention. Diverse tasks prevent boredom say others. Work doesn’t feel like work for some.

Pay and Benefits 😬

While medical/dental coverage earns appreciation, salaries could be higher relative to similar roles say some admins. Bonuses based on performance are a plus point.

Office Environment 😄

Most praise campus offices as pleasant spaces featuring modern amenities and a culture of teamwork & inclusiveness. However, some note buildings showing their age.

Growth Opportunities 😄

IDP offers tuition reimbursement and encourages further studies support as per reviews. Transfers within company possible. Soft skills get enhanced through exposure to varied situations.

Stress Levels 🤔

Volume fluctuations can create pressure say a few. Deadlines tend to cause additional stress too according to some admins. Others report seldom feeling overwhelmed.

Let’s see what other sources like Indeed contribute regarding IDP administrator viewpoints next!

IDP Administrator Indeed Reviews

Indeed hosts over 40 reviews from former/current IDP admins providing another perspective. Here are some insights:

Rewarding Work

“I absolutely love my job. It’s never boring and everyday brings new challenges to solve. I get to help students achieve their dreams of studying abroad.”

Supportive Managers

“Management is great. They give responsibilities based on skills and ensure proper training. I’ve gained a lot working here under good leaders.”

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Competitive Benefits

“In addition to medical, the paid time off is generous. Staff also get discounted gym membership which is convenient working long hours.”

Career Advancement

“I started as an assistant but now manage a team after constant learning on the job. IDP provides opportunities if you work hard and take on extra duties.”

Busy Environments

“It can get very hectic during admissions seasons but that’s what makes the work exciting too. We work as a close-knit unit during these periods.”

Room for Improvement

“While salaries have increased, cost of living is rising faster. Retention could be better if pay matched inflation a bit more proactively.”

Let’s move our analysis beyond Glassdoor and Indeed next to IDP Facebook and LinkedIn too!

IDP Administrator Social Media Reviews

Social platforms offer another angle through staffer posts about their IDP stint. Here is a sampling:

LinkedIn Recommendations

A former IDP admin received a recommendation stating:

“Rashmi provided excellent customer service representing IDP. She handled complex issues smoothly and always went above and beyond for applicants.”

Facebook Work Highlights

An IDP staffer shared:

“Five years at IDP have flown by. Loved helping thousands of students achieve their education dreams and make new friends globally. Time for a new challenge but IDP will always hold a special place.”

LinkedIn Career Updates

An administrator noted after leaving IDP:

“Grateful for the skills and experience gained like client relations, data entry and problem-solving. Serving international applicants was fulfilling and set me up well for my master’s program.”

Thank You Posts

Another administrator posted:

“Thank you IDP family for six wonderful years! Will miss the colleagues turned friends. Wishing everyone the very best as I begin a new chapter.”

Clearly, the social element and fulfilling nature of assisting international students shines through as major positives according to these excerpts.

Comparing IDP Administrator Salaries

Understanding typical compensation is pivotal for any career decision. Let’s analyze IDP administrator salary trends:

Glassdoor Salary Reports

  • Entry Level (1-3 years experience): $33,000 – $45,000 annually

  • Mid-Level (4-6 years): $45,000 – $55,000

  • Senior (7-10 years): $55,000 – $68,000

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Indeed Salary Data

  • Average Base Pay: $46,800 annually

  • 10% earn less than $38,500 while 10% earn more than $58,000.

  • Bonuses can boost salaries up to 15% higher on average.

Comparable Roles Nationwide

  • Admissions Counselor: $41,000 – $50,000

  • University Administrator: $45,000 – $60,000

  • Student Services Coordinator: $38,000 – $52,000

IDP salaries thus seem roughly aligned or slightly higher than similar fields according to these external benchmarks. Growth also tracks experience levels well.

Other IDP Administrator Perks

Beyond core pay, IDP provides administrators assorted benefits as well according to company listings:

  • Health insurance (medical, dental, vision)

  • Retirement savings plan (401k matching)

  • Tuition reimbursement of $5,250 annually

  • Paid time off including vacation, sick days and holidays

  • Employee assistance program for personal/family support

  • Discounts on gym memberships, technology etc.

  • Maternity/paternity leave

  • Flexible schedules (occasional work from home)

  • Rewards and recognition programs

  • Development/training opportunities

  • Volunteer days for community engagement

The comprehensive benefits package bolsters IDP’s appeal as an employer according to staffer perspectives shared earlier too.

IDP Administrator Interview Tips

If pursuing an IDP administrator role, interviews will determine if you move ahead. Researching interview questions/answers in advance helps succeed:

Common Questions:

  • Why do you want to work for IDP?
  • Describe your relevant experience.
  • What do you know about our company?
  • How would you handle stressful situations?
  • Where do you see yourself in 5 years?

Sample Strong Answers:

  • I’m passionate about education and helping international students.
  • As an admissions counselor, I gained skills in…
  • IDP is a leader in international education services. I admire your mission…
  • I would remain calm, prioritize tasks and ask for help from colleagues…
  • In 5 years, I hope to be a program manager overseeing multiple regions…

Additional Tips:

  • Research IDP online thoroughly
  • Have specific examples prepared
  • Ask insightful questions too
  • Express enthusiasm and likability
  • Follow up with a thank you note

Being well-prepared in this way can maximize your ability to impress IDP recruiters and pave the way for a potential job offer down the line.


In summarizing our in-depth analysis of IDP administrator reviews, it’s clear that while workloads ebb and flow, the role provides fulfilling experiences according to staffers.

Helping international students achieve education dreams amid a supportive workplace culture makes the job gratifying on a personal level for many. Valuable skills and opportunities


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