Is Hellomood a Legitimate Online Cannabis Retailer?

As cannabis becomes legal in more states across the U.S., the market is expanding rapidly. With this growth comes an increasing number of websites claiming to offer online cannabis sales and delivery. However, not all of these retailers can be trusted. In this in-depth review, we will take a close look at Hellomood to determine if they are a legitimate retailer or not.

Company Overview

Hellomood was launched in 2020 and is based in California. Their website hellomood.co offers a variety of cannabis products including delta-8 and delta-9 THC gummies and flower. They ship nationwide to all 50 states and do not require a medical card.

On the surface, Hellomood appears to be a professionally designed site with clear branding and product listings. They provide detailed lab reports for all products to show cannabinoid content and confirm there are no pesticides, heavy metals or solvents detected. Customer service is also available via phone, email, and live chat.

Reviews and Customer Experience

To gain insight into real customer experiences, we examined reviews on Sitejabber and Reddit where customers have discussed their Hellomood orders.

On Sitejabber, Hellomood has a rating of 4.49 stars out of 5 based on 226 reviews. While generally positive, some negative reviews cited issues with inaccurate or delayed orders. The majority of positive reviews said products arrived safely and as described with effects as expected.

On forums like r/Marijuana and r/hempflowers, there were mixed opinions. Some customers said Hellomood is legit and delivered their orders without issues. Others complained of poor quality products that didn’t get them high as claimed or customer service ignoring order issues.

Overall, it seems most orders are fulfilled correctly but some customers do face problems that Hellomood does not always resolve satisfactorily. This suggests quality control could be improved but the site appears trustworthy for the majority of orders.

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Product Selection and Pricing

Hellomood carries a wide range of cannabis products across different categories:

• Gummies: Their signature offerings include delta-8, delta-9, and CBG + CBD THC gummies in various fruity flavors. Packs range from $15-35 depending on potency.
• Flower: Strains of hemp flower, CBD flower, and small amounts of marijuana flower are listed. 8ths are priced around $25-50.
• Concentrates: Wax, shatter, badder, and crumble concentrates made from delta-8, delta-9, or other cannabinoids. Grams are $20-60.
• Pre-Rolls: Joints made with weed strains, CBD hemp, or CBG hemp. Packs of 2-4 are $10-30.
• Accessories: Vape pens, cartridges, rolling papers, and storage containers.

Pricing seems average for the industry. Selection covers all major product types but flower and concentrate options are more limited than larger MMJ dispensaries. Overall variety is decent for customers in non-legal states seeking alternative options.

Shipping Policies and Delivery Times

Hellomood ships to all 50 states, including restrictive states like Idaho and South Dakota. They use discrete packaging and do not require a signature on delivery.

Standard shipping takes 3-5 business days after the order is placed. Express options are also available for 1-2 day delivery with a $10 fee. For large purchases over $150, shipping is free.

Customers have reported delivery time frames being mostly accurate. Hellomood ships through USPS and provides tracking numbers, so orders can be monitored. Stealth packaging keeps contents well concealed to minimize risk during transit.

Legal and Regulatory Overview

Given Hellomood ships cannabis products nationwide, their operation raises legal questions that are important to consider:

• Delta-8 THC is legal at the federal level due to a loophole, but individual state laws vary widely on its sales/possession.
• Delta-9 THC from marijuana remains illegal federally and banned in some state laws regardless of concentration level.
• Hellomood claims to be operating legally under state hemp laws, but interstate shipments of cannabis for recreational use remain in a legal gray area at both state and federal levels.
• They avoid shipping to restrictive states like Idaho, Kansas, or Nebraska, but Dakota orders go through – a riskier practice from a compliance standpoint.

While Hellomood states all products are third-party lab tested to ensure legal compliance, the law remains unclear on their broader business model. Operating solely as an online retailer without a physical storefront likely invites a higher risk of future enforcement as cannabis laws continue evolving nationally.

Payment Processing and Information Security

Hellomood accepts major credit/debit cards as well as cryptocurrency payments through Coinbase Commerce. They use Stripe and SSL encryption to securely process card transactions.

No major data breaches have been reported involving Hellomood’s systems. Standard personal information like name, address, and contact details must be provided during checkout. For added security, Hellomood does not collect unnecessary information like social security numbers.

Overall, based on transparency of policies and lack of past issues, customers can feel reasonably secure their financial and personal data stays protected when shopping at Hellomood provided no suspicious activity occurs on their end.

1. Is Hellomood a legal online cannabis retailer?

Hellomood claims to operate legally under state hemp laws, but the legality of interstate shipments of cannabis products, especially those containing delta-8 THC and delta-9 THC, is still a gray area. The legal status of cannabis products varies by state, so it’s essential to understand the laws in your specific location before making a purchase.

2. What types of cannabis products does Hellomood sell?

Hellomood offers a variety of cannabis products, including gummies (delta-8, delta-9, CBG + CBD THC), flower (hemp and small amounts of marijuana), concentrates (wax, shatter, badder, crumble), pre-rolls, and accessories like vape pens and cartridges.

3. What is the pricing range for Hellomood’s products?

Pricing for Hellomood’s products varies depending on the type and potency. For example, gummy packs range from $15-35, while 8ths of flower are priced around $25-50. Concentrates typically cost between $20-60 per gram.

4. How is shipping handled by Hellomood?

Hellomood offers shipping to all 50 states, including restrictive states like Idaho and South Dakota. They use discrete packaging and do not require a signature upon delivery. Standard shipping usually takes 3-5 business days, with express options available for 1-2 day delivery for a $10 fee. Orders over $150 qualify for free shipping.

5. Is my personal and financial information secure when ordering from Hellomood?

Hellomood uses SSL encryption to securely process credit/debit card transactions. They also accept cryptocurrency payments through Coinbase Commerce. No major data breaches have been reported involving Hellomood’s systems, and they collect only essential personal information during checkout, such as name, address, and contact details.

6. Are there any quality control issues with Hellomood’s products?

Customer reviews and feedback suggest that while most orders are fulfilled correctly, some customers have faced issues with the quality of products or unresolved problems with their orders. It’s essential to read reviews and understand the potential quality control issues before making a purchase.

7. What’s the legal status of delta-8 and delta-9 THC in my state?

The legality of delta-8 and delta-9 THC varies from state to state. Delta-8 THC is legal at the federal level due to a loophole, but individual state laws vary widely on its sales and possession. Delta-9 THC from marijuana remains illegal federally and banned in some state laws regardless of concentration level. It’s crucial to be aware of your state’s specific laws regarding these substances.

Final Thoughts on Legitimacy

In weighing all available information on Hellomood.co, several conclusions can be made:

• The site appears professionally run with appropriate licenses, products are clearly marketed and lab testing done. This suggests legitimacy as an operational business.
• Most customers receive orders as described, showing reliability in fulfillment for the majority of transactions.
• However, consistency issues and unresolved problems for some buyers bring the quality of service into question and legal status remains ambiguous nationwide.
• Living on the cutting edge of hash legal interpretation invites higher compliance risks compared to licensed in-state retailers.

Overall, while it is impossible to fully vet the long-term legal compliance of an interstate online retailer, Hellomood seems reasonably trustworthy for customers willing to accept some risk associated with its business model and quality inconsistencies. For those prioritizing full accountability, in-person purchases from licensed stores remain safer. But for alternatives to illicit sources, Hellomood appears as legitimate as the unresolved regulatory landscape allows. Continued monitoring of customer experiences and legal developments over time would help further evaluate this retailer.