is upside app legit? Upside app review and complaints 2023

Is The Upside App Legit Or A Scam? An In-Depth Review

In a world where cashback and savings apps are plentiful, it’s only natural to approach any new contender with caution. One such app that’s been making waves is the Upside app, which promises to help you save on gas and in-store purchases from popular retailers in your vicinity. But before you dive in, you might be wondering, “Is the Upside app legit, or is it just another one of those cashback scams?” In this comprehensive review, we’re going to dive deep into the Upside app, exploring how it works, analyzing user reviews, examining testimonials from both the company and experts, and determining whether it’s genuinely a legitimate way to save money.

How Does The Upside App Work?

The Upside app is a mobile-based cashback rewards program, available on both iOS and Android devices. Here’s a concise overview of how it operates:

Partnerships with Gas Stations and Retailers

Upside has actively forged exclusive partnerships with a vast network of gas stations, convenience stores, grocery outlets, and restaurants across the United States. These partnering locations offer higher cashback percentages to Upside users through the app.

Browse Offers Near You

When you open the Upside app, you’re presented with a map that showcases the available offers in your vicinity. Tapping on a location will reveal the specific cashback percentage being offered at that place. For example, you might find enticing deals such as “5 cents off per gallon of gas.”

Fuel Up and Pay

All you need to do is drive to one of the participating gas stations or stores listed on the app. You can fill up your vehicle’s tank or make a purchase in the store as you usually would, either paying inside or at the pump.

Earn Cashback Instantly

The real magic happens after your purchase. Within a day or two, the cashback amount is automatically credited back to your Upside account. You’ll be delighted to know that you can request a payout once your earnings accumulate to a minimum of $10. These payouts can be received through well-known platforms like PayPal or in the form of various gift cards.

Refer Friends For Bonuses

The Upside app sweetens the deal by incorporating a referral system. When you refer new users to the app using your unique referral link, you can earn additional cashback bonuses.

In essence, Upside functions as a middleman, negotiating exclusive deals that are accessible only through their app. As long as you make purchases at these partnered locations, you’re automatically rewarded with cashback for every transaction.

Is The Upside App Legit? Customer Reviews Analysis

Whenever a new cashback or reward app enters the scene, a degree of skepticism is perfectly reasonable. To gauge the legitimacy of Upside, let’s delve into what current users are saying about their experiences.

When examining reviews on the Upside website, the app store pages, and third-party sites, several trends become apparent. On the app’s official pages, the reviews are overwhelmingly positive, with an average rating ranging between 4.5 and 5 stars. It’s important to approach these reviews with a degree of caution since the company may be inclined to filter or remove unfavorable feedback.

However, for a more balanced perspective, let’s venture into the world of YouTube and other third-party sources:

The Positives

Positive reviews extol the convenience of automatic cashback, the ease of accumulating payouts, and the prompt processing of rewards. Many users confirmed saving between 10% to 20% on their regular gas and grocery expenses by using Upside.

The Skeptical Voices

On the flip side, there are users who express skepticism about the app. They questioned whether the cashback rates offered by Upside were genuinely higher than what they could obtain through other loyalty programs. Some users felt that in their pursuit of larger payouts, they ended up spending more money overall.

Reported Issues

A smaller fraction of users reported more concerning issues. They claimed to have never received the promised cashback, and some even faced problems where payouts did not process as stated. Furthermore, some users mentioned that their attempts to seek support from the company went unanswered or unresolved.

On balance, the majority of experiences shared by users appear to be positive. Unlike some more questionable cashback apps, Upside appears to be legitimate based on hundreds of verified payments being made to users every month across various review channels. However, it’s worth noting that there are occasional reports of issues, particularly concerning rewards and support.

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Is Upside Legit According To Experts And Fact-Checking

To obtain a more objective perspective beyond user reviews, it’s prudent to examine what personal finance experts and fact-checking sites have uncovered regarding Upside:

Expert Endorsements

Prominent publications like MakeUseOf, GOBankingRates, and Forbes have endorsed Upside as a legitimate cashback rewards program. These endorsements come after these publications conducted thorough research and testing of the app. They not only verified the app’s payments but also the partnerships as described.

Fact-Checking Websites

Fact-checking platforms such as Snopes and FactCheck.org have conducted investigations and found no credible evidence to suggest that Upside is a scam. Both the company’s credentials and the payment processing system appear valid, supported by official registrations and records.

Better Business Bureau Rating

The Better Business Bureau (BBB) has awarded Upside an A rating. This rating is based on the company’s track record of successfully resolving complaints and the absence of any outstanding legal actions. This suggests that the company operates ethically and addresses issues to the satisfaction of its users.

Venture Capital Support

Upside enjoys backing from reputable venture capital firms such as Thrive Capital and Greycroft Partners. The presence of such substantial venture capital support indicates that the company’s business model is sufficiently viable to attract major investments. Scams rarely attract serious venture capital.

Positive Press Coverage

The positive image of Upside is further corroborated by press coverage in respected publications. These articles portray Upside as an innovative startup rather than a potentially questionable operation. They describe real-life instances of users saving money through the app.

When we consider the collective findings from these independent analyses, the consensus is that Upside stands up to scrutiny and passes the legitimacy test. Experts have found that Upside delivers on its promises through legitimate means, and there are no signs of deceptive practices.

Additional Signals It’s A Real Cashback Program

Several other factors offer reassurance that Upside is indeed a bona fide cashback rewards program, grounded in conventional business practices:

Physical Offices

Upside has established physical offices, with its headquarters located in Austin, Texas, and additional offices in Washington D.C. This presence is atypical for a fleeting, fly-by-night scam app.

Consistent Updates

The Upside app frequently undergoes enhancements and continues to expand into new areas and partnerships. Scam apps typically do not last this long or show improvement over time.

Transparent Team

The founding team of Upside is publicly identified and comes with experience at prior reputable companies. In contrast, scammers prefer to remain intentionally anonymous.

Trusted Partnerships

Upside collaborates with well-known, household brand names. This indicates the credibility of these partnerships, which scammers struggle to maintain for an extended period.

Standard Payments

Cashouts from the Upside app are processed through recognized and standard payment methods, such as PayPal. Scammers often demand untraceable payment methods.

Advertising Investments

The company invests in various marketing campaigns on popular platforms. Such a level of marketing investment suggests long-term legitimacy rather than a fleeting scam operation.

When we examine the entire business, Upside demonstrates standard practices one would expect from an authentic cashback rewards operator, rather than clandestine or questionable behavior associated with scams.

Potential Downsides To Consider

It’s essential to note that no cashback program is perfect, and there are certain potential downsides that Upside app users should be aware of:

Limited Availability

While the coverage of Upside’s partners continues to expand each month, it’s possible that not all popular gas stations and stores in your area will be available on the app. To benefit from Upside, you must be near Upside-friendly locations.

Varying Cashback Rates

Some partners offer cashback percentages as low as 1% or 2%, which may not be as enticing as what you can find with other loyalty programs, particularly for larger grocery stores or major retailers.

Limitations on Cashback

Most cashback offered through the app only applies to specific items like pump purchases or entire store purchases. This means that certain products or categories may not be eligible for cashback, potentially reducing your effective cashback rate.

Temporary Deals

Some partnerships or elevated cashback levels may be time-limited promotions. It’s possible that rates could decline in the future, impacting long-term savings potential.

Minimum Payout Requirement

You’ll need to accrue at least $10 in cashback earnings before you can request a payout. If you don’t frequently fill up your tank near Upside partner stations, it may take some time to accumulate enough for a cashout.

Learning Curve

There may be a learning curve involved in fully leveraging the Upside program and discovering the best everyday offers near your home or workplace. Some trial and error might be necessary.

However, it’s crucial to recognize that none of these potential downsides should be regarded as red flags. They are realistic considerations that users may encounter, and they are part and parcel of any cashback program.

On the whole, the advantages of using the Upside app appear to outweigh these potential limitations, as evidenced by the experiences shared by users.

Final Verdict – Is The Upside App Legit?

After an extensive analysis of user reviews, expert opinions, fact-checks, and the signs of legitimacy typically associated with legitimate businesses, it becomes abundantly clear that the Upside cashback app operates as advertised and is indeed a genuine program.

While it is not devoid of occasional issues, as is common with any service, the following conclusions can be drawn:

• The company consistently fulfills its cashback promises through established and legitimate methods.
• User experiences align with the app’s functioning as described.
• No credible evidence suggests deceptive practices are at play behind the scenes.
• Standard business indicators point to a legitimate and sustainable business model.

For those who frequently make purchases at participating partners, Upside undoubtedly provides a legitimate means of saving money on everyday expenses. It’s important to be aware that your mileage may vary based on the availability of Upside-friendly locations in your area.

In conclusion, all signs point to the Upside app not being too good to be true. Downloading the app from legitimate sources presents no risks. Savvy users have and will continue to reap genuine financial benefits from incorporating Upside into their existing loyalty programs. It’s a worthwhile addition to your money-saving toolkit, providing real savings on your routine expenses.