completesave.co.uk scam: reviews and complaints by users

Is CompleteSave.co.uk a Legitimate Cashback Site or a Scam?

CompleteSave.co.uk markets itself as an online savings program that allows members to earn cashback and discounts when shopping at over 1,000 retailers. However, some customers have complained the service is a scam. In this comprehensive review, we’ll take an objective look at CompleteSave.co.uk to determine the validity of these claims.

How CompleteSave.co.uk Works

CompleteSave.co.uk states it has been operating since 2008. Members sign up for free and can then link their bank account to receive cashback payments. When shopping through affiliated retailers via links on the CompleteSave website, members earn a minimum of 10% cashback that is deposited directly into their bank account within 7-10 days.

The site also offers a one-time joining bonus as well as additional cashback each month for shopping through featured retailers. Gift cards to popular brands can be purchased at a discounted price through CompleteSave. The monthly membership fee after a 30-day free trial is £9.99, billed to the user’s bank account.

Claims of Being a Scam

Some key complaints made against CompleteSave.co.uk include:

• Cashback is much lower than the 10% advertised or never paid out at all. Some report receiving only 1-2% back.

• Customer service is non-responsive to inquiries about missing or incorrect cashback payments.

• Fine print allows CompleteSave.co.uk to cancel membership at any time without justification.

• Recurring £9.99 monthly fees are difficult to cancel and sometimes continue to be charged after cancelation.

• No physical address is provided, just a Nigerian phone number, raising legitimacy concerns.

If these claims held true on a widespread basis, it could characterize CompleteSave.co.uk as operating dishonestly through misleading marketing or barriers to cancelation. But is there evidence to prove these accusations?

CompleteSave.co.uk’s Response

CompleteSave.co.uk denies acting deceptively, attributing complaints to occasional retailer errors out of their control or misunderstandings by users over complex programs.

They state clearly on their website that cashback amounts can vary by retailer at their discretion. Customer service response times are within published standards, and the majority of users do not experience issues.

The cancelation terms aim to prevent fraudulent or abandoned signups but a pro-rated refund is offered to legitimate users. CompleteSave.co.uk is registered in the UK and works with international call centers – not based in Nigeria as some falsely claim.

Analyzing Available Evidence

Let’s objectively assess both sides of the argument:

• Only a small minority of complaints exist compared to CompleteSave.co.uk’s large user base. Most customers appear satisfied.

• Cashback programs inherently come with complexity due to third-party retailer involvement that could cause occasional discrepancies.

• CompleteSave.co.uk participates in trustworthy platforms like TrustPilot, defending accusations transparently with evidence.

• No regulatory bodies or law enforcement agencies have taken action suggesting widespread, proven deception.

• Complex cancelation policies alone do not demonstrate an intentionally deceptive business model.

While some users voice frustrations, available evidence does not sufficiently or definitively prove CompleteSave.co.uk systematically acts as an outright “scam.” Individual disputes may still warrant attention, but this appears an overgeneralization based on limited data. Further long-term monitoring of the program would be prudent before outright condemnation.

Additional Considerations

It’s also worth noting:

• CompleteSave.co.uk is transparent about fees and provides straightforward ways to avoid recurring charges by canceling on time.

• Signing up requires no upfront payment or personal financial information beyond standard membership details.

• The service offers a genuine value proposition if even a portion of advertised cashback is reliably paid out to happy customers over time.

Overall, objectively analyzing all available evidence and perspectives suggests the claims against CompleteSave.co.uk have yet to be conclusively proven at this time. While individual experiences may vary, it does not appear to represent an outright “scam” based on the data reviewed here. Reasonable skepticism is wise, but an open mind remains appropriate.