Table of Contents
Introduction
818track.com is a relatively new phone lookup and caller identification service that claims to provide useful information about unknown callers. However, since the service is still new, there are not many reviews available yet to validate its accuracy and reliability. In this detailed analysis, we will take an in-depth look at 818track and discuss some potential red flags based on initial findings.
Lack of Reviews and Trust Signals
One of the first things that raises suspicion about 818track is the lack of online reviews and trust signals typically associated with established businesses. A search on Google and other review sites does not turn up any user feedback so far. Similarly, 818track does not have a detailed About Us section, physical address, phone number or names of the people behind the service. This lack of basic company information makes it difficult to verify legitimacy.
No Information on Data Sources
Another concern is that 818track does not disclose where they are sourcing caller data from. Reputable caller ID services typically get phone number records from public databases like whitepages, past user submissions or Telecom providers. But without knowing data partners, one cannot ensure information quality or consent practices. The website should be more transparent about methodology used for people to trusting results.
Inability to Verify Own Number
As an initial test, I tried searching my verified phone number on 818track to see if it could accurately pull up my details. However, it simply showed “No Information Available”, failing a basic verification process. If a service cannot display correct information for a number after searching multiple times, it raises doubts about database coverage and quality.
Intermittent and Inconsistent Results
In follow up tests on some other REAL numbers I had access to, 818track inconsistently showed results – sometimes providing a name, other times showing just the city or “Unknown Caller”. Refreshing also yielded different information occasionally. This unstable behavior indicates underlying data or technical issues rather than a comprehensive caller identity database.
No Way to Report Incorrect Data
Often with such services, there is an option for users to report incorrect or missing information to help enhance accuracy over time. However, 818track does not seem to have any feedback mechanism. This is problematic as without a two-way system, the data quality cannot be continuously monitored and improved based on user reports about listing errors or changes.
Overly Broad and Generic Categories
When labeling numbers, 818track broadly categorizes into Business, Wireless, Landline etc. This level of generalization is of little practical use since majority callers would still remain ambiguous. More specific sub-categories like Telemarketing, Debt Collector, Unknown etc. that highlight likely intent would make results more useful. But those are missing.
Aggressive Upselling Tone
The website strongly pushes users towards subscribing to “Pro” paid plans starting at $8/month in order to “Unlock Full Reports”. Such urgent upselling language when core functionality itself is unproven does not inspire trust in potential customers. It seems more focused on monetization than user experience.
No App Ratings or Reviews
818track also has a mobile app listed on Google Play Store. However, the listing has not received any user reviews or ratings yet which is uncommon even for brand new apps. This brings into question whether the app is operational at all or just a placeholder to lend an appearance of a functional product.
Unclaimed Profiles on Trust Signals
A search on sites like MerchantValidate and Wikisend did not turn up any claimed profiles of 818track verifying business operations. Legitimate companies usually create trust profiles to showcase legitimacy through verified business credentials, customer reviews etc. But absence here again raises doubts.
Lack of an About or Team Section
The website does not provide any background about the founding team, their qualifications or experience in the caller ID space. With a new service, transparency on this front could help establish credibility. But important company details are missing which prevents vetting capabilities.
Presence of Many Redirected Pages
Some pages on 818track.com like “How it Works”, “Pricing” redirect to the main page without displaying unique content. This padded site structure to artificially inflate page count is seen as an unethical SEO technique usually employed by dubious operators.
Summary and Verdict
Considering the numerous red flags discussed – the lack of important validation signals, inconsistent functionality testing experience and focus on monetization above user needs – 818track does not seem thoroughly legitimate or reliable at this stage. While the service idea has potential, the execution leaves much to be desired currently in terms of both technical capabilities and transparency. Unless these core issues are addressed, it would be ill-advised to trust the platform with important caller identification needs. Further research and user reviews are recommended before considering this new service.
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